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We are looking for motivated and dynamic Assistant Store Managers who live and breathe Customer Service; team-builders with the kind of positive outlook that
* {5 ?3 J# W2 R v5 @# r* Bmakes their staff want to come to work.: t" o; n8 t* ?# k: T
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We’re gonna make you an offer you can’t refuse!
- O/ }/ e6 r7 x. P! A" v• FREE movie and game rentals!
$ C7 n' u- g/ O• Fun and Friendly work environment
. V7 o" `7 v1 ]9 D" w/ q7 @ v$ Y• Competitive Salary plus bonus incentive2 U* ^' ?) R; m% Z4 }+ R
• Comprehensive Benefits Program3 ]5 Y5 O2 p( n4 ?3 v* M
• Educational Assistance Program( W4 G4 L$ J# _7 P* A. J" a
• Commitment to Employee Development and Training
: A8 A$ ]8 G* Q8 Q. K+ O• Purchase Discounts# }/ r$ K/ T( j- c
• RRSP enhanced with employer match" |5 u2 j u2 n
This could be the beginning of a beautiful relationship…
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POSITION SUMMARY:! O0 H; r8 t9 T7 V
2 N7 k' [6 M/ Q5 Z( h* X, c' s/ |: s• Assist the Store Manager in ensuring outstanding customer service and 100% program execution at a Blockbuster store.
8 W& n# w/ y- r. m8 V5 KKey areas: Customer Service Excellence, Operational Excellence, Financial Results.7 P& o) i ?) {! b8 n- G
• Lead by example-role model for the company service standards.0 w1 |. t1 g$ S9 y
• Provide guidance, training, and direction to Shift Leaders and Customer Service Representatives.
- D t- V7 x* U" N6 j. Z: q% h- T• Assist in managing store scheduling system to ensure there is proper coverage for all shifts including days, evenings, weekends and statutory holidays.
7 w# F, ~5 G# I! A• Assist in maintaining employee files and records.
, Z* U$ Y' S) P• Assist in keeping the interior and exterior of the store clean and organized.* K* L" `5 F, \5 T0 g8 k% T, N: ^
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# h, L6 C" V( jREQUIREMENTS:8 N$ |4 g m0 E* D* a0 P
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• Minimum 2-3 years supervisory experience within the retail, entertainment, or hospitality industry.
1 M2 [3 L( i Z/ x+ F: O• Excellent verbal communication and coaching skills.
, c; s7 g$ a, Y4 \. {/ R( M w9 B: g• Working knowledge of profit and loss statements.
5 ~" V7 m+ Z8 T. v6 _• Strong administrative and organizational skills.
; U! U/ }8 n# Q0 l4 S• Love Movies and Games!
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( a* f2 Y3 v" `: dTo apply, please visit www.blockbuster.ca/careers – Make my day! T8 S' F* b1 F3 ~
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We are an equal opportunity employer committed to workforce diversity. |
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