汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
! c2 \" |  H5 G4 Y$ ~Working Location：Canada-Ontario-Toronto
Language: English
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岗位名称：客服代表
企业名称：加拿大汇丰银行
, {1 l4 O6 y, J% ~1 v) U3 P/ i工作地点：加拿大多伦多
语言要求：英语
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How To Apply
HSBC only accepts the official application via the following link.
点击申请-Click here to apply
; D  L( x3 A+ D: f  o  ~如何申请
4 x" E4 K6 u! X& F: mHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。

0 x- j) m2 E0 \! h0 I) Z$ U, y& TKnowledge & Experience / Qualifications:
, m; A+ e/ M" ?9 |, V& @5 s- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
( o5 ~' O6 \8 C4 y7 P' D- Strong communication (verbal and written), customer service, and interpersonal skills.
1 q! N2 Y1 T$ M' v+ a- Ability to learn and operate new software and technology.
) Q$ R' ^3 \1 s* F. @- Detailed orientated with good time management and organizational skills.
& l& U7 j. q3 S7 `2 L# J% C- Ability to multi-task, and work independently.
- Professional appearance and attitude.
+ Z: [: v3 V) w3 ]0 j3 t3 i+ x- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.