汇丰银行-Customer Service Representative (12-month contract)

sinojobs.ca

- \3 b) F1 k* e( t
Position：Customer Service Representative (12-month contract)
- p  L. q9 [. ^; [; {6 |8 L3 gWorking Location：Canada-Ontario-Toronto
  v! s  o& I4 U' E4 pLanguage: English

& J3 f* q( R( I3 X' _; Q2 Y8 G岗位名称：客服代表
6 @4 \5 ?1 {' s9 L# w企业名称：加拿大汇丰银行
' A! n; A' ^; s( Y( z( \7 b& R工作地点：加拿大多伦多
语言要求：英语
6 V2 G1 n9 H2 Z$ l
% `/ A; B& k- R( YHow To Apply
) n3 L% s: [9 E1 P/ \3 a5 ~HSBC only accepts the official application via the following link.
2 {, G+ D3 G7 Z' C$ @/ B3 W! s点击申请-Click here to apply
9 Q( t% Z5 L; L( Y如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
  g6 o0 v" Z! |6 W- J9 ^& U* E不接受电话或者邮件申请，点击以上链接申请。

  f4 B% N6 @$ R' X- FKnowledge & Experience / Qualifications:
2 J2 T1 O5 L& y0 N, w: R# h' u- Secondary school graduate
" C: k4 y* y# \) R% Z2 Q- Minimum 6 months experience in a related role.
- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
1 F/ I) n$ y2 r9 [- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
0 K, o* S% R, }$ P( {; z  O7 M- Ability to multi-task, and work independently.
- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.