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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?
* g& t& z0 F. y5 {" l9 p下面是我们之间的通信:0 `9 R7 s6 V) i$ d/ c

4 @* y3 }6 @5 o3 h; k2 b& ]+ B/ v# aI have browsed various pages on your site, with no error. On what specific 0 E+ H; a) ?. k, O1 [9 R( Z
URL are you receiving this error message? Please do advise.
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Thank you,
/ p5 m/ ]7 B( X& @0 P- ^5 xDerek D. Newton,
" b. w2 w: p  k8 e# F+ Z0 h$ eNetwork Operations Center, Tera-byte.com. T6 m4 }4 D- v
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fanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):* k0 l1 T1 E: c5 n; v0 K
> Hello Mr. Smith,
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1 i( W2 U- A& [6 B4 r3 z4 L> Thank you for your reply. But I met the same problem many times today and + @$ u( Q0 j& O9 f
many visiters have the same porblem. Would you please check / r0 K5 v$ J& g. T" V7 M- J
http://www.edmontonchina.com again? Maybe the first time is OK, but when you : _4 }- ]2 ~3 D- {
click many links you will find the problem. Thanks.( H9 H! J  k! g5 ^" n6 S; H; n- v4 g- N
> " w4 H! g- m$ m( A
> The problem is:
. T3 s' s/ ]  {> Internal Server Error
2 ]1 Z& R& L$ }7 k' v> The server encountered an internal error or misconfiguration and was unable & `+ g# H; P! O" h
to complete your request. 0 N( s: g& W7 i9 m0 d- n* |
> Please contact the server administrator, webmaster@edmontonchina.com and
6 f& H& N* p& L2 z/ K1 N; c  z( dinform them of the time the error occurred, and anything you might have done
+ B% `0 f: {$ j  ]6 b0 W& x& Bthat may have caused the error. ( p1 {; u0 Y$ w  r! s# m, b+ P. @
> ) P. p7 o  m" C  T( [3 ?" i7 d2 q# h5 X7 B
> More information about this error may be available in the server error log.
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>
. \- N. `1 b6 L6 ~( e> ----------------------------------------------------------------------------
5 L% A% O9 c  ~# m----
# m/ F( m6 E3 v0 p>
; G, H8 c% G7 q> Apache/1.3.27 Server at www.edmontonchina.com Port 80: S) u2 @* H  q& C% U) j$ l
> ----- Original Message -----
- H: R2 g  i% _& ~> From: "Martin Smith via RT" <support@tera-byte.com>9 H6 ^7 l9 Q; T! m- E0 X) w/ P1 n
> To: <fanyang_ect@hotmail.com>  l1 o: {. V9 F
> Sent: Tuesday, November 02, 2004 9:40 PM
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> ! g! A- a6 }! ]4 {! J* S
> > Your website seems to be coming up fine right now.5 f# t# ~. _5 H& b' j6 L
> >
' w% E# H8 E: Q% ^> > Feel free to contact us again if you have further questions.
+ }/ _( H- I; M( H> > % ], u- ]7 a/ }3 F
> > Martin Smith
5 Y1 u9 k! w8 H1 B> > Network Operations Centre
7 D. p- {. x7 v5 P> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton,1 G/ E' \1 L; ?' m1 E
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This error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently. 6 |3 x, f$ e' W% R7 N% |% |$ S/ u
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I hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.5 n" ]" T3 {9 U. w# C

7 g3 [1 R! u4 c1 {[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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