Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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& _3 ^" h* D6 R6 _Company Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
* X% L) E0 o- ^/ b" |Sherwood Park, AB
+ J+ D% c8 e7 ?% wT8H 2W8
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! F$ c0 p1 ~3 ~. @1 v8 AJob Description

Requirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
( {% A, H  w0 ^( n- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
8 o! b! k! Z, Y% L# S- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- N! W/ O$ {$ R$ ?5 \- Could handle high pressure work and cold calls.
2 R. A; B: O- g1 C5 z- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
  X1 y9 {3 C6 q! o7 ^0 U1 |' [- Overtime may be require during Oct – Dec busy season.
, F$ {* w0 N6 q& G- Bilingual in Mandarin and English is required
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Job Duties:

I.        Order Related
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  F/ O5 Q8 B5 E  U, J' b+ e& b. I, |- Check order Accuracy in time manner
- Order Acknowledge by email
0 `/ |! s8 V/ x& y8 |- Order Checking according to guideline
+ _0 L$ B# k: O8 i3 a5 {- Order/Data entry Accuracy in time manner
8 e0 v1 n6 w+ W" E2 k- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
, g" q% t4 _: [/ V7 p$ a" U- Follow up and report about order status
5 V3 s0 Y, ?4 Y+ u+ P4 C0 a1 @3 S- Ensuring the safe and timely pick-up and delivery of shipments.
0 W) q" q1 r- H; R- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
; E: |" L5 t4 P$ t- V- Submit ASN and invoice on Customer Portal in Time Manner.
# i  m5 \2 G$ p7 V- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
5 V7 S: h$ o: N7 y. n- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
9 Q: @( ~& Q; C' f) \9 `- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
" s, X9 n6 _) Y6 ]: @- Recommend most efficient means of transportation needs and procedures.
* x: T; v. o; o/ A& }- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
" y/ W* ^% m. B  J4 {0 z- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
! t: Q' b3 B0 b- g- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
& {5 r+ x* s9 L; X5 e- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
' U5 Z  C. h# h4 K- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
8 M4 d* J6 P$ {' h# x- Update system with Shipping information at order level
& w5 a; w% j# M3 T$ N& n- Assist Auditing’s request for Order Processing related procedures
: u' Y) N" g8 Y2 e$ W! C0 c- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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