Hape International Inc.

33118188

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; H7 u8 s: W9 R7 bPosition: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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Job Description
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6 V' Q; S5 Z% s6 a: e  sRequirements:

- Carefulness and Accuracy about data checking and data entry.
, m1 D# x& w$ }% q, M- Attendance is key factor
* k" {- x# I& w% l2 E" `- Must be detail oriented with the ability to multi-task and strong time management skills
6 Y3 O) `; p: P8 O" C- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
) I! J" o) g9 H3 D7 _- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
9 a0 K5 k2 r( Q! [& h- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
4 N0 h4 }" I2 O/ p* x: [: l- Could handle high pressure work and cold calls.
- X0 I( Y5 d1 p1 x4 ?$ E- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- U/ `- k) K/ W) Y. M$ n- Bilingual in Mandarin and English is required
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8 q4 X# ^% Q6 W$ B6 LJob Duties:

I.        Order Related
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6 F9 G( p3 W9 Z2 a& y0 S- Check order Accuracy in time manner
: W. P& q: S9 M4 ?. |8 \* n) {- Order Acknowledge by email
- Order Checking according to guideline
- U& `* e& z) ]% Y! x- Order/Data entry Accuracy in time manner
  x4 u5 N# W7 Q- Charge Credit Card to approve payment
6 b) R9 T' v8 V( c- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
6 D" a% h- W7 n4 _  a7 N- Follow up and report about order status
- F, ~- O3 L" n' W' P% F2 Z- Ensuring the safe and timely pick-up and delivery of shipments.
; C6 y8 X" e+ w- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
2 o' j1 ?* w# J- Submit weekly inventory update on assigned Portal
5 h9 x# J, q1 V- [% M- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
5 z. H$ f2 {* E+ m  T- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
4 F( d% z3 s5 S- j1 M, W- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
! e& p. H1 w) W9 d; Z+ `- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
" `1 @* h/ d: f2 w' Q- EDI accounts related work and others as required
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II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
$ i3 ]( y) _/ c4 H, H- B- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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5 S- Y( F. J4 K0 [; |5 l$ zIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
! A# Q. |& t9 A$ |+ [- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
8 t/ E0 ]: y" v3 ^- y- D- Work out Weekly Sales Report
. B7 E. i: K. x1 P" ~' t) L0 E- v- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
, V0 o4 v" B1 }9 D  F4 y3 p. O- Customer Service and other duties as required.

4 T" l" {6 H- B4 ?4 `) \0 tPlease submit your resume to info@hapetoys.com, thank you!

33118188

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