Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
3 w2 U4 h5 t0 `! y& |
Type: Full Time
. A0 V" W. t5 `8 [0 s7 l; n
" Z& P; [- K+ K  B; }Company Address:

HaPe International Inc
4 A/ J# L8 {5 j3 `, L7 e' p: j2 b199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
# K. K% _6 a+ }5 {
Job Description

7 L5 L: f( _% ?& }Requirements:
3 p2 z2 ^5 U1 r
8 b& Q, X# e1 J- Carefulness and Accuracy about data checking and data entry.
$ x0 V1 h% M# A: `9 S- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
, M$ ?" r8 }  |- Excellent written and verbal communication skills.
" s) c$ X7 ^0 I# Y4 j  v  E- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
2 Z- X3 M7 D  m/ N, b- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
/ y4 p& h) S2 g5 j- Could handle high pressure work and cold calls.
' r* P5 Q8 p5 I" \- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
* o  N* b: J4 M( M- Overtime may be require during Oct – Dec busy season.
9 v& K  F5 @8 b: t- Bilingual in Mandarin and English is required

Job Duties:

3 g# B9 t3 H7 o* P) iI.        Order Related

- Check order Accuracy in time manner
5 A( L% u! D, m* s- Order Acknowledge by email
) x. o# z8 g" y; O, k- Order Checking according to guideline
0 J8 `  T# n; _7 k- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
: J1 Q5 p8 k7 C- Send orders to warehouse to process
+ H( j1 B4 X8 t4 e+ [! U- Communicate with warehouse if there is any special request or Inventory Shortage
. }, E8 N& O) M- I- {8 e  g! R5 d5 y- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
  e& [2 w* o( q2 @: L9 a- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
2 {) j3 m8 m( a# R: w- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
4 {1 q: D: p8 k! l/ q- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
2 g# Y" x+ J) Q! K5 \- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

% d) q$ C4 E" KII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
+ U- Q6 f1 M$ H, A3 J: r- Analyzing and optimizing logistical procedures
% Y$ y- _& M4 g1 V- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
/ S& o3 L/ `  {' v' O5 R3 D" b- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
7 [5 p: q+ |$ l- Identify best cost effective procedure of transportation.

III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
7 g$ K( {3 X2 M- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
; ~# }$ Z. _& [  a0 l- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
" M; I5 V2 ^0 r2 o- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up