Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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Company Address:

  q8 Q5 i8 y4 j9 tHaPe International Inc
8 r9 |: t6 ^2 s0 |199 Pembina Road – 2nd Floor
3 E6 r. _6 T- SSherwood Park, AB
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Job Description
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% ]. ^. y0 m& v( K- URequirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
' X$ l( A2 t; a0 Y, T- Thinking and working logistically,  responsibly, independently, accurately and timely.
' ?* v, f' d! X  e5 ^  y) J- Excellent written and verbal communication skills.
; h9 F/ A8 [% o; G+ D- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
) z9 F3 s; {+ D$ c' ]- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
$ z0 v+ m: B. A$ j( ]' U; u# P7 Q- Bilingual in Mandarin and English is required
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Job Duties:

I.        Order Related
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) a5 F( c1 D* w7 G. y- Check order Accuracy in time manner
4 E: R1 B4 }( G3 a  I- Order Acknowledge by email
& [. \6 `% X- _3 E3 A- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
! n3 {( }8 T6 I9 M: \$ e+ [- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
( Y, l* s# _- [; q& k- Monitoring shipments, costs, timelines, and productivity.
0 S/ U; {2 B  w+ L, d' G& _- Addressing and resolving shipment and inventory issues independently
8 k- e3 K! V" Y( f- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- u! H; u( p* g# \- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
& N! a4 U$ [, T0 T7 O$ Q1 e- Communicate with warehouse for shipment shortage
8 Z- B9 {4 }( u3 n5 O( O5 d- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
  A" d* q3 `- R- Collect scorecard metrics and ensure to persuade changes with suppliers.
; ~( U+ ?5 S. A% _* |6 j) l- Investigate alternative distribution processes effectiveness for definite customers as required.
+ K# b2 V" e; \9 \; ]- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
+ u3 l; B) Q' }$ l- E" w- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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+ }% n; K* m; L5 T- uIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
' b" Q1 Q4 t9 L1 I( y- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
/ F" r" x9 U( V+ w& x' {, e: @0 r- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
: }* j" h( P4 s9 t: t- Update system with Shipping information at order level
2 D/ s& R) e% O6 h" N- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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