Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
3 j. U+ M! R. c* D8 T* j! M
; R1 S0 l& p5 }. K3 k4 S. CType: Full Time
3 x1 E2 B8 x' m% n! h- u& m
Company Address:
' S7 t- ]0 d5 l% b
HaPe International Inc
/ g. [9 b( v/ [! X199 Pembina Road – 2nd Floor
+ o& L# w7 E, [7 ~) nSherwood Park, AB
T8H 2W8
8 t9 Q/ w0 @% h) A# i. i( S' a; f
Job Description

Requirements:
  u! n: x3 J& Q( \+ m
- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
0 W0 d, E& P% o1 j& z5 \- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
' a' t" Q; X3 }2 \- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
; `; p) g' Z5 u- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
/ u( d+ y$ b+ k  K- Y3 a- Could handle high pressure work and cold calls.
! b1 g! W; E$ I# q! W4 t+ t0 y( E- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
( z0 Q) B+ Q4 r! y+ h# f- Overtime may be require during Oct – Dec busy season.
* u& b8 a  f- d# @. H' T0 B+ P2 i- Bilingual in Mandarin and English is required
* m) Q& V6 S( y+ B) c
Job Duties:

I.        Order Related
7 c6 b- J4 g% c0 c& ]/ I
- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
+ P4 r% y6 R4 k8 P, Q  @. r- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
: M( N7 W1 `! m4 F' N- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
& `" f% x8 j! v- Monitoring shipments, costs, timelines, and productivity.
5 M+ M/ q  ?3 }% ~: D& e- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
& T) L2 E6 F) I( j/ I- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
% D. q' C- r7 R+ `0 X- Point of contact with Factory in China
, c$ J5 ~6 ]7 o( n* @- \8 t- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:
; l5 [# l( o) W8 d1 G# ~* G0 f
$ W6 Z8 u$ g. E* L* b$ n. \0 T- Organizing and managing inventory, storage, and transportation.
# |% i6 w1 ?9 b! W$ V- U- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- `1 _' z- t2 {0 n, J, X- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
( b5 k" s$ o7 \/ v" v- a! k- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
8 \' A) _$ A( P2 \$ p! v2 ^- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

4 B% J, l2 a; ^4 }# @III.        Others:
. i7 L0 \" o- A0 R4 e
* ^" Y- S7 ~* Y9 d& _& U( r- Respond to customer & Internal team’s inquiries and ability to solve problems
7 L9 W5 m4 J6 }, f- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
/ e0 T3 h3 i4 y* S0 x7 {6 L2 c$ x- Update system with Shipping information at order level
) V0 e% {1 a5 d0 H% Y# E+ ~! K+ c- Assist Auditing’s request for Order Processing related procedures
* V) A+ k. ^. Y! G5 J+ `4 L  P- Customer Service and other duties as required.
' K2 p8 z/ z# Q- ^
Please submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up