Hape International Inc.

33118188

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! K0 L3 J* q2 C) y2 ~3 qPosition: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:
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+ P$ R8 x) l2 IHaPe International Inc
199 Pembina Road – 2nd Floor
/ C+ s4 `6 \! pSherwood Park, AB
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Job Description

Requirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
2 j3 J8 ?* F) `- I1 G- Must be detail oriented with the ability to multi-task and strong time management skills
* e; {5 Y' ]$ ?- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
/ [; x* b, U- P! Y* E( ?- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
1 P- e7 B. R1 ^9 P  u- Could handle high pressure work and cold calls.
% x- z7 Y6 A& @/ ]3 N- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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Job Duties:

9 a/ m* d9 S# K: HI.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
$ {  q1 R! |* o6 h3 ^. D- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
2 t. E! [7 k8 U& W$ X/ E- Charge Credit Card to approve payment
- Send orders to warehouse to process
" i" h1 O! Z& m6 m6 a' I  q- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
0 g, M7 E- I$ ]4 N- Ensuring the safe and timely pick-up and delivery of shipments.
! L: {+ b3 \) E- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
% z; [, l" x! M- r- Submit ASN and invoice on Customer Portal in Time Manner.
# y( _0 O8 g( j7 b- Submit weekly inventory update on assigned Portal
: s  G" ]" |$ d6 d2 ?) ]- Point of contact with warehouse for all related matters
2 M! u, f; O5 i/ D  H9 A- Point of contact with Factory in China
, d/ q, }3 T1 U; n7 [9 V- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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% h- _% ?/ V+ ?& ]/ wII.        Logistic:

6 n: c) C1 u5 Q- Organizing and managing inventory, storage, and transportation.
3 c0 ^% j' |) R- U2 J1 j- Analyzing and optimizing logistical procedures
3 Q& ]7 D& \8 Y0 I- Recommend most efficient means of transportation needs and procedures.
2 @& S* I. }* U) A" `- Support monthly summary of transporter scorecard reports along with tracking metrics.
7 ]- {( I8 C- @+ v8 Y( a( C) i- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
3 ]4 T5 w& ^; f9 G/ |. U& p- Collect scorecard metrics and ensure to persuade changes with suppliers.
6 ^2 x" a! J4 F) c- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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9 L9 o" o- I, G9 R5 \III.        Others:

; A2 q5 p- `$ Z6 F/ I$ i- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
: b! Z# M$ p& D3 a2 r  ]2 ^5 E0 D+ h- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
6 u) F- w3 a$ |* h9 |) b2 o5 I- Update system with Shipping information at order level
8 c( v) z' ?# l- J6 I- Assist Auditing’s request for Order Processing related procedures
3 D% f2 E( O4 _1 K1 W- Customer Service and other duties as required.

  P: b% B/ M+ LPlease submit your resume to info@hapetoys.com, thank you!

33118188

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