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Key Responsibilities:
5 s9 W% h; t2 K* M N0 j• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
- u$ g, v7 N, _- V# M• Post advertisement! a0 G5 u# ?, }4 W
• Answer phone calls, and respond to email and walk-in rental enquiries." `6 }, ~1 q2 Q& ]0 ~
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.
# j4 Y1 O' ?$ g& A) l• Schedule and complete suite/house showings with prospective residents., L/ |7 w6 w1 i/ r! D- b* u
• Enter and set-up guests and new residents in a database.
$ }! L8 a7 i" |% C4 l• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
( _. h: t8 k1 r7 v. P3 H8 r* X" T• Schedule and complete move-in and move-out inspections with residents.& c% y) c$ ]8 [2 {: p5 i2 {
• Perform route inspections as required.
7 V5 e! j7 T4 s9 o: c5 s• Assist the Property Manager in administrative tasks as required (security deposits, leases).% F( L3 a$ h) F$ a$ E# i) _
• Ensure compliance with the Residential Tenancies Act in all procedures.! L+ l0 L8 Z- e6 I) l1 ^1 O
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
: @; k c6 j! t) ]• Ensure local, provincial and federal laws and regulations are being observed within the community.
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* U4 t7 I- K6 l0 ^% G+ G4 q9 |Required Skills & Abilities:
0 i7 X* f- o* c# u' s a• High school graduate; Post-secondary education is an asset! ~) F" G5 T- x+ R
• Two years relevant experience in sales, leasing and/or customer service is preferred! a$ R* }( n, H* |/ ]: K
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)2 P# v( A7 f1 A3 M; w' v
• Strong interpersonal and organizational skills
$ T7 P3 [: o5 f! l: I• Exceptional communication ability, both written and verbal
m+ c! |% u; \3 N6 I2 b* r• Must have own vehicle and valid driver’s license# W8 F0 O) D2 ?2 f
• Proven customer service and resident relation skills. w; y+ y8 o- T9 T* E
• Must be flexible and willing to change roles or responsibilities as required
. A" D# S G" H8 O( J8 Y• Security clearance required upon offer of employment9 p, E, T! }# T. u ]
• Must possess a sensational customer service philosophy+ I; w( [) }. O; r. [+ e) n
• Highly organized, results oriented and ability to work in a multi-functional team environment
. {, G9 V3 K& n2 g3 W! h3 Y• WORK AT HOME (Southwest Edmonton only)
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Please email your resume to annagao13@gmail.com
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