8 X5 G2 } g6 v+ P* q3 r1 rFor utility company, no real benefit for BBB, as company pay fee to BBB, not you or me, but it does not hurt to leave a feedback with BBB. 2 a+ v6 d9 i& N1 i' g/ X; J* e5 L
% j$ i8 B- A! g& s: K" v* CGo to "Alberta Utilities Consumer Advocate"(310-4822) to file complaints for all the billing, contracts and other issues. Action will be taken if there is multiple similar issues.8 z5 i( c6 S' B2 Q/ Z0 M/ F
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You could also call Service Alberta Consumer Contact Centre @ 1-877-427-4088.