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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
Y$ r7 e( t! }) F6 n有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢) m9 p9 [2 k# D; a3 a8 o! V/ c
, t; \0 T; z4 P/ \( uResponsibilities include:$ \6 U/ J7 i" I+ m* }: ?' d; n
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Working closely with marketing, sales and programmers to facilitate customer system integration.
; l/ |) `$ p% Y* t9 GWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.! I( i! i6 c2 @* F2 U- W% w
Technical support and troubleshooting of client software implementations and customer issues or problems.
% I- E/ y6 x2 I3 |$ w6 E! PCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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, d; I# J+ j* P+ zRequirements:
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# e/ |; v9 M g1 X, _! f q: o- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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9 H; }* ~- ~+ v5 a L+ [$ @- Ability to communicate in an effective and constructive manner with customers or potential customers9 r. i0 @6 R( X3 c0 _$ n8 v! Z i" A
/ k C: t9 E; F/ |- Previous software support experience is an asset& h! R& ^( ?( R
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- Post-secondary education is an asset( }6 |9 V6 l4 X0 T s9 [
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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