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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net; x# |6 b1 Q# O; o+ X
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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. U, W$ M% G7 R: WResponsibilities include:
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/ d% s2 _. w- ?: H: J' i0 dWorking closely with marketing, sales and programmers to facilitate customer system integration.: b1 `/ x' b' a, T
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
' r, n3 R h) s# y5 sTechnical support and troubleshooting of client software implementations and customer issues or problems.
& G( {* d& |+ @) x: E6 O0 rCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.& }, e8 {# o p% k# l3 ^* Y
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Requirements:6 @9 k+ }" X5 s
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers6 `3 ~. y+ s9 w
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- Previous software support experience is an asset- \- t8 k0 _; F7 n/ O" k
) t1 |) ?/ r9 z3 `' ?$ u/ t2 t- Post-secondary education is an asset' O# N7 x& c5 E1 f- w2 k8 C @/ p1 M
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- Intermediate knowledge of database and web-based software is recommended: v }" c" W- w3 x
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended, H5 m2 B7 `. k0 x, o' b: P p' h& k
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