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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
, v7 f$ G* v' d/ X+ \1 M" ~- q有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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Responsibilities include:, J$ Y8 r2 l- y& O
4 w8 U9 t1 M* l' u/ v6 [Working closely with marketing, sales and programmers to facilitate customer system integration.
) @, M# }7 j& w: h; SWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
, m6 B5 V" o2 h. r7 L# F2 PTechnical support and troubleshooting of client software implementations and customer issues or problems.* a0 _ ]) i6 H5 u7 D9 U
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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A% i- j3 F H4 s" J9 [Requirements:2 }+ a0 ?2 P, O# Y6 R' y
9 i+ w4 p9 f1 F- Q4 Z) ~4 u5 p- Advanced computer and technical knowledge
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' A9 B! ^2 H7 a7 i) K- r' M- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers6 O ]/ t% R& y8 a
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- Previous software support experience is an asset
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- Post-secondary education is an asset c; {* O* V A, }$ D- j2 |" |
p: E$ w9 J0 b5 Z& x7 n* [- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended% `6 @; c7 v. {. B5 m2 ?# R, E
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狗仔卡
发表于 2013-9-11 11:32
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