[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
! d# a0 E9 \/ c5 c& LAnticipated Start Date: The candidate is required to work immediately
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+ v/ o1 G/ x" F' xPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
  g* U) h- h/ u8 u•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
* V( s& W) v4 B: t•        Welcome clients and direct them appropriately
% j4 @2 }) V& L•        Order and maintain office supplies for the front counter
& \, n2 R2 D, P. q. _; H5 ]•        Perform general clerical functions such as photocopying and faxing documents
6 K5 S% R# b6 S5 m3 d•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
3 ?) K) U3 R! d5 D•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
. ]1 J% A; Y1 x2 s5 F•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
4 m' h4 T) t; c5 z•        Perform general office duties as assigned
2 x$ D! p% {: N9 I( r" e6 m•        Report to ISP Program Manager
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. P; B4 e' o; H- G6 \Knowledge, Skills and Abilities Required:
1 T) W& y3 N/ o; E•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
2 n2 W4 t0 |6 L- J1 b* E•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
( z; l1 e8 c7 Y$ C! R- g" A3 y•        Ability to address multi-task and set priority appropriately
* J8 [/ w0 `! `  ]& [3 H- H/ v* ?•        Sensitive to the needs of immigrants with multicultural backgrounds
% e3 h1 o4 l' J' f•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
" i- e& x5 @: Q. u& h# J* y•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
+ N7 @1 ^  r( O1 t6 e•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

9 x0 H0 N. H- l. {+ n  [Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.