[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
( @* s) H8 a) j+ I8 UHours of Work: Part-time (21 hours per week)
; B' Y: Z4 A1 tAnticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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1 d& r" T# m: V( A9 q# xKey Responsibilities:
9 X3 f* o# T; A. Z0 b•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
0 V0 }+ k( J* @, `•        Welcome clients and direct them appropriately
3 p; n/ M8 H' r4 P•        Order and maintain office supplies for the front counter
* Z" q9 v: }) a) ^' d4 {6 ^•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
; ~9 g, p6 c4 I% r) N•        Maintain and update the information boards with upcoming events
$ v* g5 [. t5 u1 `/ j0 }" k9 h" P•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
; c! {6 X8 W6 s# N•        Attend meeting and training to stay current on immigrant settlement matters
' u: Z2 b  d" w3 J•        Maintain front counter service files
( g9 J' t( @* {5 m" q•        Perform general office duties as assigned
8 \- B; o4 X; M* r% E•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
: ^- v1 D) V' g# [( \2 D3 F7 ^7 s•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
4 R3 w( }+ A+ M7 g, j•        Good English writing and oral communication skills
% t2 Q$ F; }% q3 S/ p3 t' K* z•        Ability to work with newcomers and general clients
# F6 E2 P( {4 @3 g" c5 F•        Microsoft Office operation skills- Excel, Word, Outlook
3 ^: o/ D' N* m4 z7 b•        Ability to address multi-task and set priority appropriately
5 n$ x4 o2 |2 w8 i: |•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
8 i! ~( u: f9 o4 R•        Knowledge of immigrant services
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Qualifications:
$ @$ E  o4 W0 q7 z, A•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
2 ?& `& f( ~  i9 L. p•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
7 P( v. W2 z& D( [Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.