[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

: Q+ ~9 i* s& g1 a' }" ePosition Title:  Receptionist/Immigrant Services Worker
8 q2 O" q; H* YHours of Work: Part-time (21 hours per week)
3 A) t, I6 W# eAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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# E7 m, D  v! s7 l) D6 m9 J3 LKey Responsibilities:
* {3 V5 k2 y8 k$ r$ O  A•        Answer incoming calls and route calls to appropriate person
; Y3 }# |3 D) M8 l% ^# _& B. a! [•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
- ~- ^3 x* W9 ~9 |, i3 S•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
' X: u; n, L3 d•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
$ n+ S: ?2 d! G5 y•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
2 B( |! ^& g+ K•        Keep the reception area tidy and clean
9 A. v- s% [- H7 m•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
# k2 p  E; m9 [1 ^# A•        Report to ISP Program Manager
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) F. _8 Z: k% E1 `5 kKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
* }* p' T' X- p7 R5 j# w6 w4 U$ {•        Good English writing and oral communication skills
0 Z& J/ J- e6 v/ u/ E•        Ability to work with newcomers and general clients
8 c! [$ o1 ?$ H•        Microsoft Office operation skills- Excel, Word, Outlook
; Q! d/ _) K- h+ @* e9 v+ i- V•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
5 N% V( E6 q/ V( D# s% p: t•        Knowledge of immigrant services

* c: s  t4 z. z4 {Qualifications:
•        2-4 years of office and clerical experience
3 t, p2 {$ ?& C% l& K•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.