Sales Representatives

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OUTDOOR FX INC. is Canada’s #1 advertising and sales consulting specialist.
  }8 L9 _# F, S" eOur company offers sales and advertising solutions that create significant business results for many of Canada’s leading organizations.
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Our consultants are professional and organized problem solvers that provide solution-based insight from a wide range of industries, to manage and be a proactive agent for positive change in our clients businesses.
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Position Summary:
What are we looking for? We are launching a TELUS TV and Internet promo campaign in Edmonton city. We are looking for upbeat Face-to-Face Sales Representatives that are able to maintain a sense of humor, a positive attitude and an effective communication style with customers and colleagues at all times. Successful candidates must demonstrate personal drive, commitment and positive energy.
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Primary Responsibilities:
& @$ k8 D) h! \8 U* w/ ^• Communicate effectively with customers
2 a1 V7 {7 Z# B, p; i' j7 S" ]• Respond to customers’ inquiries; research, resolve, and follow up on customer issues
• Assess customer needs and provide appropriate recommendations and solutions
1 k) t3 c' ^) @+ D3 \" f• Maintain and update customer service database appropriately documenting all transactions and pertinent interactions
• Assist customers with placing orders and diligently follow up with customers regarding their existing orders  
) C8 P/ \1 h, `( A8 @3 M• Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer’s problem and follow through to ensure a level of service that presents an overwhelming positive customer service experience

Minimum Requirements:
• Possesses excellent communication, collaboration, customer service and superior interpersonal skills
4 I* U/ q( M9 l" ?$ k/ i• Some sales experience
• Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate start up
• Positive, ‘can-do’ attitude and sense of humor are both absolutely required
• Excellent documentation and communication skills (verbal & written)
• Ability to empathize with and prioritize customer needs
• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
: i$ @- E1 A7 j% z. G• Ability to maintain a calm, professional demeanor when faced with high demand, high volume workloads
! ^/ ]7 ]# C4 U4 c/ C3 r7 T) D! K• Solid comprehension skills - ability to clearly understand and restate the issues the customer presents
• Ability to focus on and resolve customers’ issues without distraction
• Excellent composition skills - ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently
• Ability to maintain regular and reliable attendance and work a flexible work schedule during peak periods (may include evenings, weekends, and holidays)

  V: d$ {+ B$ j3 i! \1 S: z+ G3 sIf you think you have what it takes please send us your resume to careers@outdoor-fx.com!