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本帖最后由 竹声 于 2011-11-3 22:30 编辑 2 x, v: S- H4 p8 y* @& C! ^
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca3 J0 Q' k: Q* |
5 z5 D/ y' G0 C7 O% _0 NJob Title: Product Technology Manager, Lab Equipment Date: October 13, 20110 {* r7 e; [4 A/ P- c: ^' V
- L! X( [% E9 t5 Y$ W: ]0 v% P Y6 pScope and Purpose of Job
6 [* h% }: E3 @2 B {- D. aEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.. G* v1 ^ X" m$ I- a. D
Major Responsibilities and Accountabilities3 G+ D: ]4 R- q" J( B( Y
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
, g9 W: @" @9 R: v) v• Answering all technical questions concerning mechanical functions and software operations.8 B7 C8 |5 y7 _- D5 B
• Assist with troubleshooting ideas on technical and software problems
A9 H' G# q! l/ `5 ^0 A+ u" Xo Test all new patch versions of software prior to release v5 w( a8 a# M" v
• Assist where needed in application questions.3 Z* j# J0 p8 h8 ?
• Check all technical documentation for correctness prior to field distribution.
& z' `9 k1 _; {1 d( b- do New parts and replacement parts and installation procedures- K- `- o2 G- |' H8 f
o Translation to Chinese and other languages if needed5 P8 _# w4 w; r
• Track and report all warranty failures" `( Q9 u% C+ V" d& s
o Make monthly report to Product Manager and 3rd party supplier.) s$ x, V' ]1 ?$ q& p; w# I( v
o Recommend remedy to improve product quality and design.; C, S V: a' G/ u' C* b
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
: C2 d. x8 h' f. P3 M2 ]o Run field Beta test sites and any new idea testing and make reports9 W& A7 B3 o8 y, a# \1 j
o Assist in information gather for any new product idea.
, @) C5 W: X# y' c" p. io Assist in writing and new product specification
5 l3 U0 G1 c6 t: A H7 Io Point of expert contact for implementation of features/functions.. Z! S0 ~ `! z, d# m, [; s
o Act as technical applications expert on development team.
3 V+ u' ], U7 f( v0 w- e• Assist in Sales support & training.
; Y, s- S U" Z# S• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.( ^0 q! n) ~0 \5 a( u6 x
o In rare cases where no other solution exist to travel to customer site to solve technical issues.) x: i, |" _: P" R! s
Human Resources and Organization' t( b5 F4 O) h- Q7 D0 |* r
• As a member of the DC team, maintain a team spirit at all times.
+ H. N) P4 C8 j- [3 x1 [• Let customer satisfaction be an influence in every decision you make.
6 Q: u, a Y' d4 Y4 p• Communicate information efficiently and promptly to your Team and other management.
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0 ~4 L- M% W+ n+ L( p6 OAuthority Limits5 B) T7 N5 e; O6 a5 j1 i
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QUALIFICATIONS
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" |. ]) `+ I& l" NEducational / Professional Background Technical School Graduate ' ^" r- f; Z, _3 V/ C1 O F, o: B& H
Professional Experience (Years and Field of Activity) 1 e- t- j9 B L' W; H& ?, \
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers9 @" w. z6 h" x# k
List of Skills/Qualifications
`% g% j6 g) E7 k. X/ L4 T• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.: a9 I2 V& r* z9 S. n
• Background knowledge of dispensers and software
2 E# B4 I5 K; C' E+ k9 D! b; W• Proficient in software use and writing./ c' P, x; o7 U* W% c4 U/ a7 D
• Excellent communicator both verbally and in written reports.
7 M7 q0 ~7 P9 Y: E• Ability to travel worldwide.0 ^6 y& F5 {- f+ Y' H
• Speak Chinese & English very clearly.) Q5 `: ]1 R1 [! |" s
" {! g& O& ]- C$ u# t' QLanguage Skills Read/Write English & Chinese 0 ^5 {9 Q6 Z A3 u7 @
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
' {4 x* b: z4 u8 ~6 L! U4 aOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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