Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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+ B6 I; n( p" Q3 O% M/ [( yThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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1 n8 `5 w9 P- SJob Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
5 m8 g/ ?( M5 I8 V' l: y& U$ j•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
+ k# ?8 C' R0 t- J9 V$ s•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
4 W8 J1 x) A& Q2 u: @•        Develop and implement a comprehensive volunteer recognition program.
( B/ j/ G5 ]1 \. X- ?•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
, O# B6 n$ o1 f! Y2 D+ f•        Identify and implement best practices in regards to volunteer development.
2 E, J* C& P, }. T9 T3 n: z•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
0 B" N( U+ ~5 _. m; d$ D•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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5 H% d, l/ Z0 n. N9 p0 }1 |SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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* H3 u# g: G1 `6 e! N' jADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
$ v9 ^" i7 O/ B. @•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report


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2 O+ o) r* p: G6 LFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
4 D) m) ~  q0 ?  ~2 F8 O( ?, h•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
- w7 v2 i7 l5 J•        Follow up with correspondence to outside agency volunteers as appropriate
: w# d4 r' H1 {+ M' O& s' y•        Attend external functions such as volunteer fairs, trade shows, and special events as required

' [7 l0 X+ w" z! }: {6 X* h: xQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
6 n$ _+ a# v+ G' s9 e' l•        Ability to work to meet deadlines and to work under pressure
% z5 i- d$ M3 {% [  t1 Z•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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8 ~) q, z3 Z" u' hHow to apply:
' ~! l$ I3 D2 y" w5 F5 I0 j2 v- OPlease submit all resumes to the Recruitment Coordinator:
; M- q/ V( g2 PEmail: recruitment@ywcaofedmonton.org
+ \+ I/ A* c. C' B' U* o  G; S4 RFax: 780-425-7467
7 J; l! k$ D& X# b: AApplication deadline: October 29, 2010