Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

$ z0 e' i; B9 X, ]This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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5 q' ?) H* }1 [& ]  F1 T2 p+ bOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
5 ^0 F$ S( X  ^  ^2 g•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
! m+ i# s) ~0 v•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
& g/ t- v, h, o, l; g•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
% h2 S9 B! \$ j0 S/ Z# g•        Identify and implement best practices in regards to volunteer development.
/ N7 \' S- V1 f0 V; D( @: _. B9 E* u$ o/ P•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
1 c- u3 j- |" a% W•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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& B4 Q8 |  S4 `' k! z/ S3 NADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
* B4 ~* G3 N0 L: m# N% W9 s•        Provide feedback on volunteers’ performance, as appropriate
5 k, |8 e- T6 m2 S% A. `1 o•        Ensure Human Resource policies and procedures are adhered to within the department
9 U4 `% L# f) L% X( Q  r5 T•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
& i" P" s9 V# q* D& C•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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7 b' S. ^$ d  O: a% Y7 v1 kFINANCE
( e9 I3 C8 W" [& j•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
0 l) l  u' m$ }: M! t& B•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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* Y5 f& Z0 Z- a8 E" c9 `* i, {•        Minimum 2 years experience in Volunteer Coordination
) V* k# L2 c- H! n6 W' e% u•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
! L! s9 {. i  M7 U  y•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
# q5 I% Y: _$ T8 n8 G•        Sound judgment and ability to maintain confidentiality
$ S0 s" P! }+ P4 C•        Knowledge of Raisers Edge software would be beneficial

How to apply:
) z1 b% Y, X( [& Q7 P& e9 zPlease submit all resumes to the Recruitment Coordinator:
" i# ]6 u+ O) Z. oEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010