Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:

3 l1 F- D! g6 \  L) k! O9 s, o5 vOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
( H' S- Y, J( C9 k) C1 x, t4 `•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
3 Y/ ?) h4 r7 b6 @$ ?•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
; w3 \4 H8 J" ]0 Z6 ~•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
* M9 r+ I& _4 i, }: K4 J* X( r8 l•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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: r$ M- m( W5 Q2 B9 `# G! bSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
6 d. X+ b% L  y" N0 L8 G$ j+ z* @•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
  m3 ?$ z$ x, b% `•        Develop and maintain job descriptions for each volunteer position
2 C! z; \( @3 E5 P3 g•        Maintain secure volunteers files in accordance with privacy legislation
  J7 G- s/ D# J% R- X•        Provide feedback on volunteers’ performance, as appropriate
" s' r/ \3 g( \, B0 T•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
6 _! C- O& Y& v( U•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
: \1 O( S, I' E•        Prepare a regular monthly program report

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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
$ H6 s' X* Z8 y( j& V4 O•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
2 n( c+ G% _2 O' }1 K) d•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
& J0 S8 B9 f0 l' a. f) w7 M9 W- q1 H! F•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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4 z9 l; a" j+ r. ~Qualifications:
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5 v+ _4 h* J: o0 N; v  M•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
8 w* g* J* o0 K. o: X•        Demonstrated superior volunteer supervision skills
. x$ X9 R  C& j, b* _* G- a•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
) o& y% d$ m4 _! K•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

& A! X6 S; k0 t# UHow to apply:
! ~' f2 v, z0 {1 H1 E' WPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
& w  X- j1 C$ r" p7 j7 q3 xFax: 780-425-7467
9 {3 m' u/ g5 U$ U1 c" [' HApplication deadline: October 29, 2010