Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

! U/ [9 x9 g  ?7 w! ?) ~; {This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:

OPERATIONS
/ }/ v/ g/ ]3 _5 g( P: c& {$ _•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
! W+ q/ C- u. A5 I' V" `, q•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
! F! S0 @' n/ ~, k+ M1 W•        Develop and implement a comprehensive volunteer recognition program.
4 G. h7 c7 n# }•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
: b$ B) \! o5 d' D" X•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
' y, M) M! o/ T; V6 o* H1 u: f•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
, g  C* e/ O( G( \( N$ s7 Q•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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' W5 j  |8 d0 [ADMINISTRATION
3 ]! v9 I; h! ^5 k  k' ~& Z9 I* g. M•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
$ m5 v9 V2 C& h' w# h2 }•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
# M! O- R' \# ]# C•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
1 u% e; b' k9 A  T•        Develop resource and orientation materials for Volunteer Services
" f2 e3 v/ e" y# a  C•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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% y- c9 V" i* i6 N# nFINANCE
% A' m9 z  W& m" O! X) Z•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
* B" d$ l- x# r1 ~. X! k: {4 ~•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
3 J2 e) I/ @; _* x) S# N•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
, L. e% N( k( n. `- T•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
4 T: L7 B3 B) a! e+ J- Y, E•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
( G" u1 Z1 ]4 T; h' u1 M•        Sound judgment and ability to maintain confidentiality
  k9 b2 m* y+ h, {7 }# C•        Knowledge of Raisers Edge software would be beneficial
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# E3 K3 A! r" Z8 l: nHow to apply:
Please submit all resumes to the Recruitment Coordinator:
) r' A; z0 \+ J  l+ QEmail: recruitment@ywcaofedmonton.org
8 o/ S; f. Y( S4 C0 LFax: 780-425-7467
9 ?7 a5 m5 c) R, y% |Application deadline: October 29, 2010