Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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+ S! o! ]* V0 A7 g' W9 AJob Responsibilities:
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% O$ T3 ~+ Y: W0 h8 x3 t7 cOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
& B3 Z  \. }8 j  y7 N  N•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
+ X4 \- \, B+ x6 ~•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
3 I5 U4 E2 q& a* V) T•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
7 u* \% Z+ D5 @3 w  S5 g; z•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
& y0 N; F0 v+ q: B+ z•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
+ o6 i% j: E& u& H# J- L6 l7 D" G- k•        Develop resource and orientation materials for Volunteer Services
7 G9 S. a0 t( |( ~& X2 w2 z•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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FINANCE
! L+ p- S: j& h) V•        Ensure the program operates within approved budget and be familiar with potential variances
# ^! R! X  V5 D- d' b4 B' e9 @. c. j: I•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

, n1 h- i1 w+ W- n& v! T4 hINTERNAL/EXTERNAL RELATIONS
6 z; v8 j8 T& n+ `•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
- x# i; r' s/ W•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

7 G  F; b, }& G2 Q& ]Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
, V: f2 p/ R5 x6 U. W•        Excellent organizational skills and multi-tasking ability
( ~# G, i  `& |) f9 a/ G•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
* ]' P; s. N+ A1 ?•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
4 q$ l6 X6 c1 q! ]2 y•        Sound judgment and ability to maintain confidentiality
9 W" {+ h% w" r. r•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
. a1 Z; X* k$ `7 _4 _Email: recruitment@ywcaofedmonton.org
! i6 q( \8 \1 [+ v# _4 @Fax: 780-425-7467
Application deadline: October 29, 2010