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Position: Hotel Front Desk Clerk (NOC 6435) $ X- x7 d2 z6 y% z7 m# [4 u
Company: Delta Edmonton South No. 2
1 }7 p- m% g* PLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
2 u2 b7 O2 k; N9 ]. h. S; eWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
0 D) t0 R9 b) N+ zVacancy: 4 , u' a9 z8 d: g1 ?1 h: l
5 j* y% R4 m& Q# c! g1 ~
Job Description:
2 L& W2 }3 i. ~! r- Checking guests in/out 9 Y2 q) W7 I( t8 Q, Q: ?
- Answering guest inquiries regarding hotel services
& g2 m0 A3 J b; W) e- Provide information about services available in the community and respond to guests' complaints & V# A& k- A) p3 }6 P
- Answering telephone calls and handling/ balancing cash / f- W7 P4 V# x. Y' D) c9 h' N) ^
- Balance credit card machine - \( E! R; f! }* B& b8 t. F; ]
- Maintain an inventory of vacancies, reservations and room assignments 3 A6 C" U7 V+ |2 ^" _0 u3 T
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
3 `3 ]9 E+ b5 O1 I# j @; P: y" S+ p- Present statements of charges to departing guests and receive payment5 i- `5 O3 E$ \2 p! `
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards , j/ l: D6 r& M; u
- Perform other duties as assigned by Assistant Managers 8 Z) u. ]. r7 `( n$ M
Skills/Requirements:
% z* h( X. E" t! M- Completion of High School+ l A1 V- o3 c3 [5 f
- Strong English communication and interpersonal skills : `' J( t. `- r1 l; T
- Good computer skills 5 O+ f; g% N" t: P* r
- Must be able to work with minimal supervision in a high pressure, high volume environment) s. z5 M. w. x; l7 n, A1 H' E
- Minimum 1 year experience, strong guest service skills
* |4 S. S3 K8 b3 [; A- Ability to work night audit shifts and weekends
% i: i' \4 p4 }( s) d! \7 p- Emerit professional certification for front desk agent is required
3 j" t8 h# E9 Z# k2 U$ ^! n6 s6 R% v2 ~! t1 m! v
# @; o4 ^# q1 jPlease apply in person or send resume by fax: 780-434-5298
6 @* F( W3 w$ l+ T$ R! D, Y; pContact Person: Heidi Crites 2 c8 g% R0 m/ u; D: a4 f
Title: People Resources Director |
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