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Position: Hotel Front Desk Clerk (NOC 6435) , v" a$ E: s" u: \9 Q; S6 n- h
Company: Delta Edmonton South No. 2 9 G- U( v. d5 V. i# ]
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
! v( K# H; F( N) z7 M+ H8 OWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
# o0 h: s C, D4 u E# P3 CVacancy: 4
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+ b8 q& c; [% O: {, p9 g6 x AJob Description:
: d8 a. ^8 g0 |! O# t- Checking guests in/out
# B0 s' }; {2 b# F- f- Answering guest inquiries regarding hotel services M& @0 G$ [& `
- Provide information about services available in the community and respond to guests' complaints , Z% t/ O# C# ?9 P, [( ^/ H+ V
- Answering telephone calls and handling/ balancing cash
3 J# G5 \, w4 V- Balance credit card machine
" T: r1 v$ K/ x; X; ~- Maintain an inventory of vacancies, reservations and room assignments : z q9 i5 a8 o& a+ B/ t
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 0 N6 g$ x. M% S
- Present statements of charges to departing guests and receive payment
3 q; d0 k" [1 I* J- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 0 J; u. v* ]! U- A# g
- Perform other duties as assigned by Assistant Managers
) e! D' p5 D. d' C' YSkills/Requirements:
; v5 g# H. r4 T6 M c- Completion of High School# u, r2 {) ]# ?# I* l
- Strong English communication and interpersonal skills + r2 o+ n& C( V& F" |9 p. h0 z
- Good computer skills
/ M. F& S7 L' ]- Must be able to work with minimal supervision in a high pressure, high volume environment# X/ r, Z5 \+ Z2 a
- Minimum 1 year experience, strong guest service skills
2 s* J7 c `+ e7 |' P, s- Ability to work night audit shifts and weekends ' \% `* R# q+ X* O5 [& p5 o+ }/ z
- Emerit professional certification for front desk agent is required 9 ?7 N# {, L- m7 y2 N. [+ E/ p
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8 L6 E8 X: b9 @) yPlease apply in person or send resume by fax: 780-434-5298 ! w' J. d# e+ O* h* C5 t
Contact Person: Heidi Crites
! z" M4 ]* |8 E0 R( @" tTitle: People Resources Director |
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