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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
3 G- F. Q+ H- H' O6 p) z4 Z2 tCompany: Delta Edmonton South No. 2 ( b/ N% O$ R9 [7 y+ v
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
$ L% }& q5 f4 R+ R, }, q4 T* [Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
/ I7 b- z3 t' X( e: FVacancy:  4  & `% c( z* S6 Y$ u% i) q" R

% P4 r; k1 Z) C' F2 r' hJob Description:        " U3 H+ E+ u+ v5 ~' [' H
-        Checking guests in/out . p! q9 N  u3 l3 ?: C' t+ R
-        Answering guest inquiries regarding hotel services
/ h6 c) v8 [3 N+ Y6 R$ ~  ^-        Provide information about services available in the community and respond to guests' complaints " _& [8 A% R. [9 U& |7 D$ F
-        Answering telephone calls and handling/ balancing cash : u! G% J8 C; _3 ~' |4 v/ ~- o1 c8 q
-        Balance credit card machine
. [( k7 s) Q  Z6 e-        Maintain an inventory of vacancies, reservations and room assignments
# \7 c$ |5 E- I8 g4 D3 C-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems $ H$ u/ P) e4 N8 F/ S! _% ~
-        Present statements of charges to departing guests and receive payment$ J6 D+ D" T- f0 Q* [9 e# R
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards 2 Z7 p& e; J# o
-        Perform other duties as assigned by Assistant Managers
$ z" Q5 w* A0 i5 R$ KSkills/Requirements:
9 ?1 ~$ P4 E) b-        Completion of High School" ~- f' w1 I8 I5 \
-        Strong English communication and interpersonal skills ' t# [/ r3 {% Z/ o8 L
-        Good computer skills     - N" P' X2 g; C2 V, _' y# ^
-        Must be able to work with minimal supervision in a high pressure, high volume environment
! S6 w4 m% E5 |3 J  g) H+ W-        Minimum 1 year experience, strong guest service skills ) c' f% f. E1 u2 h0 f. K
-        Ability to work night audit shifts and weekends
2 h* d' e5 J5 X9 g+ s  T-        Emerit professional certification for front desk agent is required  
) g6 _& v7 k! \! a7 p1 |
9 o8 L) n; R  H* D% ?9 N! \  g: n
0 q1 A' T% b6 Q; WPlease apply in person or send resume by fax:  780-434-5298  , l1 Q; I& I4 ?) X) H
Contact Person: Heidi Crites  
  C: T+ \. M# p* q$ Z/ XTitle:  People Resources Director
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