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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
' A1 }! t0 Y' \9 t0 e& G3 MCompany: Delta Edmonton South No. 2 - R% v: @. a; ^$ e" I1 S0 P
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 * X) q4 F( {! N; S* s" G8 S( r5 k
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
! Y4 s1 e- k, H* hVacancy:  4  
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Job Description:        / H% q$ A! q# m" H# W1 Y/ F7 b
-        Checking guests in/out ' n* m7 A$ a& H: |# n8 j" |1 G
-        Answering guest inquiries regarding hotel services
4 u- `% J- G2 Q; d6 [! L-        Provide information about services available in the community and respond to guests' complaints
6 C; \9 i' M* r- @-        Answering telephone calls and handling/ balancing cash 6 V- A6 P) S5 D% r
-        Balance credit card machine 9 o/ \: z2 j) Q2 S! h
-        Maintain an inventory of vacancies, reservations and room assignments , J$ ^4 o- y) G
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
) i/ x# S1 O; [7 ?8 f, e! t-        Present statements of charges to departing guests and receive payment* E2 c; p( y6 j9 Y3 n6 H
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards 8 U& `; _- C# v  \
-        Perform other duties as assigned by Assistant Managers * e1 L6 A& Q# z' D, F, G8 r
Skills/Requirements:# _. m+ B1 H9 Y7 \
-        Completion of High School: t7 c8 J+ ?! |8 z1 P; `
-        Strong English communication and interpersonal skills 8 Q8 N2 D( |; u) N: g' I) i
-        Good computer skills     & x- E2 I( ?+ q
-        Must be able to work with minimal supervision in a high pressure, high volume environment
$ \3 D- S' {' b$ b5 g# m-        Minimum 1 year experience, strong guest service skills 4 p9 a/ O( T2 i, U
-        Ability to work night audit shifts and weekends
5 c3 Z* G8 H0 \-        Emerit professional certification for front desk agent is required  
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Please apply in person or send resume by fax:  780-434-5298  
& o$ M7 B. A% J- f  ~8 AContact Person: Heidi Crites  & i4 K9 d5 a- _0 W( a2 E
Title:  People Resources Director
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