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Position: Hotel Front Desk Clerk (NOC 6435)
1 W& k# ~3 r/ b$ f, Y _Company: Delta Edmonton South No. 2
! G" B. c6 M% y" @/ ?Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
( `8 Q! q4 @! J: L* G- w- JWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
! E) m+ u3 O- R) r' `3 z% @2 aVacancy: 4 ( L# Z0 m& O- c/ h" A3 U
$ c2 q5 o8 H" DJob Description:
w) ^( h2 x7 p. t- Checking guests in/out - }, {9 y$ ^3 o8 P8 z6 T% A# L3 D: |
- Answering guest inquiries regarding hotel services" j% } Y" Y" W/ h* }) `
- Provide information about services available in the community and respond to guests' complaints
7 {: f s9 x: Z8 g# l/ |- Answering telephone calls and handling/ balancing cash , a- [% r/ k- b
- Balance credit card machine 9 J A: r. d( [; j' W( l' q
- Maintain an inventory of vacancies, reservations and room assignments
5 @: ?! U- o4 O# F- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- t+ ]/ H4 f0 [7 W& @2 t8 g; x- Present statements of charges to departing guests and receive payment' d* `! X- t9 x5 J: f6 x8 N& k
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
7 F; c1 [" X8 g/ A- p) g- Perform other duties as assigned by Assistant Managers
& ^! l' f2 K& h' s) R: m( HSkills/Requirements:
% }: o5 X4 V/ z- Completion of High School) Z& R I/ u% k& \3 ^. g& X
- Strong English communication and interpersonal skills ) r: M/ y; P! j7 L! n1 k$ M" c& @
- Good computer skills
. M# p6 w8 z) U2 p* l- Must be able to work with minimal supervision in a high pressure, high volume environment2 s0 V0 L6 A6 t" X
- Minimum 1 year experience, strong guest service skills % y8 `# W) H# |) K
- Ability to work night audit shifts and weekends
: |9 \1 \0 S; ?% ^8 O3 g! P! Y- Emerit professional certification for front desk agent is required 6 _. ]8 s: \* U7 i, ? I
1 Q( U4 T3 m& O/ h" M! I/ ~5 o9 J
Please apply in person or send resume by fax: 780-434-5298 ' w( V( P- e& Y, M# g g/ u
Contact Person: Heidi Crites 9 s' M5 C4 P a, R* Q
Title: People Resources Director |
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