ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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* `) U+ p- w5 s! I3 m' Y: Z8 {Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
* e* k: o- n+ P7 p- _Hours of Work: Part-time: 21 hours per week
" x1 {$ W* b9 W; K# B) ]& CClosing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
& L  Z  w' ^: e6 z! b! s' D3 H4 n-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
. }) v7 H* h' g; ~( F( O! S2 I-Train and supervise volunteers at front counter or reception

$ b: o5 G; s3 h& G; s4 wQualifications:
5 D  m3 I& r8 z" }  y; s$ I-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
. Y" n# q1 p4 q& o3 ^2 \* o. Z8 L-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
8 z- Q8 O9 P; A' J: Y1 T" g" j-Requires police security check at the expense of employee and child welfare check

" ?/ g8 v4 t6 S/ \; b2 i+ _Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
/ j1 Y7 s2 Y/ j4 O2 u5 iNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.