ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

7 k* D% Q0 t" M* U  Y; KPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
6 E( ?- A! v$ L  cClosing Date: October 5, 2010

3 V1 C  P: H& M7 w- NJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
; \1 d: T5 ~. K1 Y, B+ l! i-Reports to the program manager and provides clerical support to all members of the ISP team
; T1 P: c/ P: S" B) m* g* r-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
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Qualifications:
- V9 B( |  K0 T* R) k0 U9 A-High school diploma or above, two years or more related work experience
# O$ r% ~; z" ]' p0 ?-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
& P" F; i4 Z. x-Requires police security check at the expense of employee and child welfare check
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Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
+ m" X! A  _. s+ O) O% ~% xNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.