ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

% ?* J5 d' z  H! `. GPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
4 f2 @! y) y- q; K- k- f# @Hours of Work: Part-time: 21 hours per week
. Q2 w; j; i8 fClosing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
9 n  R! ?9 S2 }# ]: ?-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
. u. a& N" n6 x* v! R2 C-Train and supervise volunteers at front counter or reception
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Qualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
3 p. j1 M5 q2 |& A6 X7 v-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
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4 R& k  X2 g3 Q7 Q* T, Q$ d; M( {Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.