ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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% e" }$ v) C) L, KPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
5 S& A$ x, V( P3 o* M/ F# fHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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  Y9 x6 Z% r2 l$ N/ IJob Description
$ A+ ]1 ^/ O3 c- ~/ Y" p5 {& X; T-Answer multi-line phone calls professionally, politely and directing the calls correctly.
! R3 ~7 c5 z! r1 I  b3 u-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
, D0 j, a) ?. T  x; h-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

Qualifications:
) Z, V9 i  s+ I- V7 o2 Z-High school diploma or above, two years or more related work experience
8 a0 s& J1 _) v9 K6 b( r' P-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
4 }  a( K  N# K! {. a. j. y6 p-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
+ I0 m6 n( h6 z- g7 i6 B-Requires police security check at the expense of employee and child welfare check
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$ V2 A& A2 s. ]7 j; Z$ CDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.