ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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0 h5 ?) I+ t1 vPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
+ \/ b5 F. ]  F) }& d/ ~Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
2 {3 e4 J+ _0 D& MClosing Date: October 5, 2010
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Job Description
% y; d7 @0 n: |( n# N-Answer multi-line phone calls professionally, politely and directing the calls correctly.
+ r0 e3 {5 u5 F+ S& _9 u# j$ N-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
- G+ J/ z7 L( z-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
5 F* B8 _; \. }* o$ o) R-Train and supervise volunteers at front counter or reception
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Qualifications:
$ T+ h. h/ d; l# b-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
1 N* C3 t9 {' v3 m. `. T* j8 ^+ J! |-Works well under pressure, ability to work well independently as well as in a team
4 q! n$ {* c% \$ P+ ~, p7 E# R8 q-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.