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4 _" R, x1 F1 A4 O" {. F' uPosition: IT Small Systems Specialist
$ {0 O+ v i& r/ k6 \. N5 |0 IReports to: IT Manager
# F k' g8 k' {" u& ^Location: SYSCO Edmonton2 E( ]! d% _/ L
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Position Summary:
! ~5 Q9 X% i4 c( b/ `The IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.& @4 M4 f I _" X$ b3 z
! }: Y# `, l9 O7 O0 jResponsibilities:
* P R8 }5 @, W% M4 U4 @" `8 d§ Provide high level of customer service to internal customers
; P; S1 r5 r+ o: b2 k I6 ~% b§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution
4 [% l W0 a+ T§ Hardware and software installation, configuration and implementation% J* @* a2 H, P$ g9 I6 d9 Y
§ Ensure software and hardware standards and other policies are adhered to at all times/ N& V& y# V6 _. w) n" E
§ Liaise with Corporate IT Helpdesk1 x. b( V) H; F( W2 s: t& I1 `+ i
§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
u; X* }% M" O4 v( T+ z§ Develop and maintain good working relationships with internal and external parties
' X7 G- P6 ]& _% j9 z- h, }§ Special projects as required
v$ `: _; r* f; L§ May be required to provide after hours pager support for emergency trouble calls
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Qualifications:- w0 s- W0 l; E- m
§ University or College degree in Computer Science and at least 2 years of related work experience
4 `4 q: L- R, Q# ^, v. {( p§ Strong interpersonal skills with the ability to work with others and work under minimal supervision. i' G# l0 H' s
§ Fundamental commitment to customer service% k+ q& H" a8 T+ U, N1 `
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
* @; v. k# x, M0 r* Z§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware
/ Q1 s! f; k$ `§ Experience installing, supporting and troubleshooting client desktop software
( Z2 ?: f' j% R i4 @$ _1 c% \§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems
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Closing Date: September 16, 2005" n+ x" b0 x" G5 f! C5 A
* z$ i- B3 O2 X0 B6 e9 sInterested applicants should forward a cover letter and résumé to:
4 ?( y" m2 r3 e; M; B, xBeverly McIntosh, Human Resources Coordinator, F# C6 ~! w. x5 {2 |' x
Fax: 780-451-35466 k" h! Z$ Y0 x: a
Email: HR.Edmonton@sysco.ca
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" l# W- a. R) e/ c8 c; }- YPosition: IT Manager
% P2 I/ \4 V, X/ g6 a) Q3 }$ JReports to: Director of Finance & Administration ; h' N8 c1 ~0 P( \- j
Location: SYSCO Edmonton0 S3 O2 ~: Y& c
. H- Q# @3 B. \' S% M: O/ B8 {Position Summary:7 Z5 }1 t" F+ T- x9 X: `2 M
The IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto). 5 @: ] ?5 X$ d" |. k! W% P
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Responsibilities:
( Y* R. ?' o3 y q§ Manage a stable local IT environment T' x! J+ S* H+ } R) m
§ Manage and coach staff in IT group
7 K9 z6 J- k/ S1 T/ h§ Oversee and provide small systems technical support8 N+ r) n) a5 a5 }
§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives
- o2 `3 x, u+ w; q/ H8 ?§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports, B' s i/ q- r s/ t, M! Z
§ Hardware and software configuration and implementation, o' R5 V8 a7 X7 ~! @
§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to
* s1 G; [: O) ~. {. R$ R( h A§ Ensure software and hardware standards and other policies are adhered to at all times
( a1 B3 O: p5 n§ Perform network administration at the domain level; managing user accounts and network access( w3 q1 c0 Z$ @' O {- o
§ Develop and maintain backup and restoration procedures: H: e9 k5 q- c) g6 O' `
§ Develop and track IT budget as well as IT capital spending plan& R z7 z' c( G2 n) Q
§ Liaise with Corporate IT Helpdesk
, c8 K+ h. r3 t q& I" O4 U§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert5 H2 u9 s0 C1 P I! ?
§ Provide technical and procedural recommendations to management
. G: C6 B) T7 J& k( L§ Manage user ID request and approval process in conjunction with Director of Finance3 z$ c4 G# f4 w: ~
§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT
) c% N4 J7 k1 @' v# N, K7 ?$ P7 i§ Coordinate and support end user training
; E! w, S/ L: \5 d2 Z7 E0 W§ Develop and maintain good working relationships with IT related suppliers and service providers
# j6 \6 P6 P. X6 G, P9 @5 O$ ^$ X# A§ Collaboration on development of internal intranet and external website maintenance; g {0 X! y) l& t1 q" ^
§ Manage all printers in the building. T. i8 Y& z& A) K9 ]% Y8 L
§ Special projects as required
; o0 {$ }: ^4 [! T§ May be required to provide after hours pager support for emergency trouble calls) i& I) s- O' C. ^4 g! K
6 X- p3 G( R" k* ~ x* pQualifications:* A& Z5 a9 q; _3 z) S3 M
§ University or College degree in Computer Science and at least 5 years related work experience
. G" F% } ?! e. V! t§ Excellent leadership and organization skills
1 W( c' Y5 G7 I4 u% b9 Q§ Able to manage a local IT environment while working within a Corporate IT structure at a national level+ }9 D0 `, g7 Y4 E9 \/ ~* s( t
§ Strong interpersonal skills with the ability to communicate at all levels within an organization
$ H% L+ m! h. M6 Y: l§ Strong small systems technical support experience
. L3 A0 k+ A7 q) b§ Fundamental commitment to customer service and process improvement0 P0 G0 T1 P2 h$ r4 p5 Z) }
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues: |: O8 y" q7 ^+ ]) c* W5 h
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Closing Date: September 16, 2005. F+ P; R7 G! X7 O O% u
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Interested applicants should forward a cover letter and résumé to:
. G' v4 |& h$ ^5 e9 e. ZBeverly McIntosh, Human Resources Coordinator- H! D( }! y5 l5 |# |/ R: H1 m ]
Fax: 780-451-3546
7 w& Q) r. U* P1 G! c6 I& {+ v6 WEmail: HR.Edmonton@sysco.ca. j7 G& Z0 I. a( T H2 D) I4 c
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发表于 2005-9-8 17:35
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发表于 2005-9-11 21:42
