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丰田承认换踏板不一定能全部解决加速问题
" V2 N! F! Y$ x& f& sBy LARRY MARGASAK and KEN THOMAS. ?( C' w7 Y3 V2 S
Washington (AP) -- The president of Toyota's U.S.! W! U: X4 D# Q$ p+ P
operations acknowledged to skeptical lawmakers on Tuesday that
5 F/ y: H6 U, c8 K) ithe company's recalls of millions of its cars may "not totally", r, f) S3 D* s7 `
solve the problem of sudden and dangerous acceleration.
) X% c5 y/ U2 L7 O' }"We are vigilant and we continue to look for potential6 @1 z( V( Y& H6 l
causes," Toyota's James Lentz told a congressional panel." U$ P& t1 w- F' t) ]' G( A5 i( Y
However, he repeated his company's position that unexpected
+ Q" B* V3 [0 f7 q) oacceleration in some of the company's most popular cars and$ r# p9 F& c1 F/ `" A: k, n
trucks was caused by one of two problems -- misplaced floor
; |& A! @9 l, w' emats and sticking accelerator pedals.
& M* Y8 V% M2 tHe insisted electronic systems connected to the gas pedal9 @7 U7 B( n, t$ H! n
and fuel line did not contribute to the problem, drawing sharp! E) l* L. q: y) c# @6 T4 v& E
criticism from lawmakers who said such a possibility should be3 t2 _ @( L/ \4 c; h, e( O! S
further explored -- and from a tearful woman driver who could7 M, [8 [, H) ?, O5 g9 M- I9 c
not stop her runaway Lexus.& c8 g% \& u( c3 y& a1 R7 I
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
7 n2 \3 C3 l6 C( M' e9 t# C1 MTenn., said at a congressional hearing. Then she added a second
" T3 x5 a6 Y. J/ X" K8 y# K# O+ U7 `"shame on you" directed at federal highway safety regulators.
8 u$ l% O# y0 g" g8 q0 rTexas Republican Rep. Joe Barton cautioned his colleagues2 j! |+ e1 t9 }# o( d
early in the hearing against conducting a "witch hunt" and said% X6 d' J8 O0 q
"We don't want to just assume automatically that Toyota has
4 o: x! A) K" H* [, L: \' Z# U! ldone something wrong and has tried to cover it up." But midway; a! @( ^! P% M( v; m" M
through Lentz's testimony, Barton said of Toyota's
/ Y" |2 U# F8 R; ninvestigation of the problems: "In my opinion, it's a sham."
# @1 X' ~+ u/ B. L: _" cLentz said the company had not completely ruled out an- h5 \' e. k4 t/ q6 k& ~- g
electronics malfunction and was still investigating causes of% x1 r$ I# m% r4 ^6 j3 h% p; v
the sudden acceleration. Still, "We have not found a
& J w, L7 S- omalfunction" in the electronics of any of the cars at issue, he
: v% `, { }5 K, ?# c/ E9 Tsaid.
t* ?! I. t, q CAs to Smith's harrowing story, "I'm embarrassed for what7 a2 K% w, {5 f& E
happened," Lentz said. "I want her and her husband to feel safe* u$ Z- y0 u/ `8 w8 H
about driving our products," Lentz said.
- _# [! y$ [& n- n" [Three congressional panels are investigating Toyota's
5 m/ |& E% v- Cproblems, which affect a huge number of Americans. Toyota has- t% D* p8 q; H
recalled some 8.5 million vehicles worldwide -- more than 6; n; s/ D+ [3 n2 G
million in the United States -- since last fall because of
! r, O+ F$ @0 W8 |( s% J/ Ounintended acceleration problems in multiple models and braking, S2 x& W5 @& ^4 `
issues in the Prius hybrid. It is also investigating steering! r* t5 {( k) `! t; v5 J6 M+ m
concerns in Corollas. People with Toyotas have complained of
9 E( u5 ]9 e% Y; [% L; rtheir vehicles speeding out of control despite efforts to slow
5 S" G) h# ?, ^down, sometimes resulting in deadly crashes. The government has4 f- P, L5 \0 y; Q$ Y
received complaints of 34 deaths linked to sudden acceleration9 n. A8 r6 J/ P- b$ K' t' p- Z" `
of Toyota vehicles since 2000.1 G* ^' n8 I! W2 M& y/ }
Lentz, who choked up while discussing the death of his own9 O3 d# D' s2 L& p& f
brother more than 20 years ago in a car accident, said he
7 m& g3 O) q- O3 |1 vunderstood the pain.; c- B7 ^9 m. n! `
"I know what those families go through," he said.! a$ G9 Z& i% p3 O" t) C. a- c5 ~4 @
Lentz has said in the past that he was confident Toyota's" ^, W4 x( a$ v3 j8 @* B3 u
fixes on the recalled vehicles would correct the problems., u3 A \7 W) b# r) i5 G/ R% f: ^8 R. M
But when pressed by Energy and Commerce Committee Chairman
6 b2 @2 j9 B8 _" F* \8 o: d gHenry Waxman, D-Calif., on whether the two recalls Toyota put
% `1 b; Q+ B M( win place to deal with the issue would completely solve it,
+ j2 z" f4 \+ d9 n, ^Lentz replied: "Not totally.": p+ j+ u8 w. z$ y6 P" k
Still, he said chances of unintended accelerations were
6 U& K9 |2 L7 ~+ \"very, very slim" once the recall was complete. Lentz also said
+ s: Y" s( k# q* `9 CToyota was putting in new brakes that can override the gas
. p" u' }; P) q) Q4 p& \pedal on almost all of its new vehicles and a majority of its6 t% K f6 t1 o k: R! c& x$ o* d' N
vehicles already on the road.
2 |$ u" T0 ^- Q. s, m* j5 @4 X4 YMeanwhile, Toyota president Akio Toyoda, who will testify
8 m8 p m7 B$ t; f$ }% `& l" Ebefore a separate panel on Wednesday, said he took "full
$ M! l2 U5 p! z7 W ^responsibility" for the uncertainty felt by Toyota owners and- ]! Z" y; ^# ?0 n4 {8 W. T
offered his condolences to a San Diego, Calif., family who were, k2 k9 s% v, @2 Z! W6 I
killed in late August, reigniting interest in the problems.
! t8 [/ f2 {% m! N) O; X0 j; ?"I will do everything in my power to ensure that such a
; G! R6 p6 b0 i8 T+ _% Atragedy never happens again," Toyoda said in prepared testimony. c$ [, e s$ Y* Q h# x8 r
for Wednesday's hearing to the House Government Oversight# V% L( F! B2 x+ V/ ~1 y
Committee. "My name is on every car. You have my personal" D; v4 r7 Y9 L1 @6 Z; V
commitment that Toyota will work vigorously and unceasingly to. W) C! L6 s5 j7 Y
restore the trust of our customers."
7 G5 \9 D. k0 K& T7 N3 t: rLawmakers heard a brief, but riveting, deion from
$ |" _/ L4 G0 r% U' p5 K& QSmith, the Tennessee woman whose Toyota-made Lexus suddenly
: `" S- Z0 C# p) P7 S |zoomed to 100 miles per hour as she tried to get it to stop --2 F; S ^5 {# D9 b3 Q3 @
shifting to neutral, trying to throw the car into reverse and _2 H V$ a5 b
hitting the emergency brake. Finally, her car slowed enough
O8 L- r+ d4 }& a% \that she was able to pull it off the road onto the median and/ r0 t0 P* P+ @! Y# M
turn off the engine.$ b" U9 q( V# m6 h7 |, E. ?! i
Fighting back tears, she described her nightmare ride of
) Q m! B" q3 f" F0 OOctober 2006, calling it "a near death experience.". }0 `# f. {9 ]3 a
"After six miles, God intervened" and slowed the car, she
4 D4 c: G x0 v0 K8 tsaid. She added that it took a long time for Toyota to respond
+ V8 z( G/ [- Gto her complaints., h {, w( R& n% K
In an often contentious full day of testimony, lawmakers# I" u6 W: L5 _% h/ [1 \- l
returned again and again to the question of whether electronic* X" B z) e. G, |: U
malfunctions may have contributed to the speeding cars.
2 e8 F& A8 ?) g* ]# W7 w"We are confident that no problems exist with the electric
2 t0 @" A& ]4 jthrottle control system in our vehicles," Lentz said. He cited; z1 c+ u# m9 j- Z4 ?# X3 x; ?
"fail-safe mechanisms" in the cars that were designed to shut+ l7 z2 W1 o+ Z) }( O) `7 O, x3 O
off or reduce engine power "in the event of a system failure."- e/ @7 g$ S5 u! p
Transportation Secretary Ray LaHood told the panel in
% g! p- q8 S8 Q' j5 [prepared testimony that possible electronics problems were
( v( G$ D. P; h* \! g2 ]being looked into by his agency. He said the company's recalls3 N5 ^$ j$ o) O
were important steps but "we don't maintain that they answer
* c u& K% B6 a" |: k$ ?every question."4 \, F" o6 T8 K U7 U* L T
Toyota hired a consulting firm to analyze whether; K* Z% z7 ^8 r! A
electronic problems could cause unintended acceleration. The
! ]( J( u3 o7 }firm, Exponent Inc., found no link between the two. But3 i/ `' U* P' f$ _1 c
committee investigators said the testing studied only a small
. E, g6 I/ r3 M# l8 H! s. \number of vehicles4 t: B+ ^& P, i' n/ E" T
Tracking down an electrical problem can be far more
$ i9 ?$ u4 J+ v" ?" H( U( k1 zdifficult, expensive and time-consuming than finding a, n( h% Z$ A- [, z E
mechanical problem. Electrical problems can have more than one
& ]$ [5 D8 X+ G; _source, and they can come from inside or outside the car.
9 i# u9 X: b8 z6 uMechanical problems often leave clues such as physical damage,- Z w7 v& e( s1 y& E
where electronic troubles can be hidden in software or leave no
' Z# v+ U, h& A, ctrace at all.
" O& `* |" q2 @5 u3 S! k% ~House investigators who reviewed Toyota's customer call v9 h& \. J$ J# u4 H) y
database found that 70 percent of the complaints of sudden0 [: d: [0 s: }! h/ q) ]% {9 ?7 y
acceleration were for vehicles that are not subject to the9 ^/ _; h, e3 R* ]5 r1 \8 N, B) k; Y
recalls over floor mats or sticky pedals.
2 g# o( f# M2 ]Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
I- Z9 I0 H2 isaid Toyota "misled the American public by saying that they and, M/ c* T2 V: }* O! F
other independent sources had thoroughly analyzed the" m# v9 ^5 H t$ X
electronics systems and eliminated electronics as a possible
" e' H4 E/ H5 Z3 mcause of sudden unintended acceleration when, in fact, the only& l& Z H) z9 g# u
such review was a flawed study conducted by a company retained
# Q c$ N0 X P/ m3 ] h% \by Toyota's lawyers."0 k6 @% W9 }) j5 S
Lentz apologized anew for the company's slow handling of
! F' e% {/ [/ d4 B% N: a& F4 T' d1 }problems. "We have not lived up to the high standards our
+ Z0 Y6 s! D$ I0 K4 z! kcustomers and the public have come to expect from Toyota," he" S8 R( \, S7 r7 E& j1 j- [
said.! F" M2 d4 O6 C9 l( H" }+ F
"Put simply, it has taken us too long to come to grips with
& r: P8 j/ T+ U( Q9 E8 S# O# ga rare but serious set of safety issues, despite all of our
5 W) c" a% s# Q6 D Ngood faith efforts," said Lentz, president and chief operating& V6 @5 q) c9 P9 w( I) u
officer of Toyota Motor Sales USA. Inc.
1 l9 i. G2 w* w- X+ }Separately, among hundreds of Toyota dealers lobbying
' w- s3 W" @; L' n4 zmembers of Congress Tuesday, there seemed to be widespread2 f. A( y/ h' Z/ F' W3 P1 z
rancor toward a federal government they view as picking on the
6 ?5 V/ x m6 [7 |+ U8 ]# mautomaker, at least in part because of the government's! \2 a: C9 k W' K3 i T" i
investment of billions of dollars in General Motors and7 B4 j" Y5 ?) F: H$ x% d( B
Chrysler.. f1 s0 V0 T8 y* ?* z/ M
"That's hard for me as a citizen to understand why my tax
" o0 \4 W+ \( Z* ]- bdollars are going in that direction," Paul Atkinson, a
}9 p+ M3 y1 Z8 BHouston-area Toyota dealer, said at a news conference that also
* B6 Z: L5 w9 I6 tserved as a pep rally for the visiting dealers. "To compete; {, W+ r! w) Y% _& k% U
with the government as an individual entrepreneur is pretty
0 p0 l5 W5 m3 Z0 Wtough."
y) u6 ^ p. @---
9 L; l+ {# q0 A3 O2 `$ wAssociated Press writers Alan Fram, Stephen Manning and Tom' @5 f1 _7 `' o
Raum in Washington and Tom Krisher in Detroit contributed to
4 W6 D# L5 T1 I5 d$ h! x$ \- _this story.
8 ]; f+ K, `) p
. y3 x8 Z8 A) Q/ D5 _7 _-0- Feb/23/2010 21:04 GMT |
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