Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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; n& E- a" ]& |8 S5 DJob Duties/Responsibilities:

Reception
  k6 v4 o4 D% ?6 J, K, Y! I•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
- {9 b. y% t+ @  W) I! N; \•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
, Z0 v7 V* c% U•        Receive sort and distribute mail and packages; post outgoing mail
- ~: Z, ]% u( X/ X+ |( @* N•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

$ u& ]3 ^# Y3 [6 `Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
0 P8 l; u/ c8 B0 s5 r7 n; L•        Process payments for ticket orders and registrations
0 y# h5 e, K# e1 F) _* }' g. H! `( n•        Assist YoWoChAs Outdoor Education Registration as required

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0 n) y8 _: s( ?Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
% f4 g/ e4 S$ A6 a4 T5 s- m•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
: y6 ]5 m% n) [7 p•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
/ x1 |& @& j# c4 Q. S" h9 ?2 O: E•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
5 ?, h8 p  H/ r) l. a# A  M) T•        Strength in multitasking, prioritizing, and meeting deadlines
9 c$ I; x7 z  G. u: j4 ?- y•        Able to work independently
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Closing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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E-mail:  recruitment@ywcaofedmonton.org
, `; {1 |4 Y+ `$ J% H8 O9 EFax:  (780) 425-7467

Telephone:  (780) 423-9922
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( k8 M2 m1 h* \$ |3 k" s6 jWebsite:  www.ywcaofedmonton.org