Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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" ~4 E, W6 n4 t/ HReception
5 M% b% f& |$ R1 ~: a5 M: Q•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
1 e& ]4 O2 `/ A& J) W- t: i•        Receive and distribute mail and deliveries
. p9 C. U, n" B•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
% j6 u- f4 t  T3 v/ N& Y•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
* F$ q+ ~0 P+ a$ `# X' R  y. T6 W8 B5 z" Z" X•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
3 `9 Z7 \  s/ t•        Assemble and forward information packets as requested

Registrar
+ e1 y4 J3 H! r/ a* [5 X; y•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
6 x( y: }$ ^& b4 [•        Assist YoWoChAs Outdoor Education Registration as required

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" |( _7 S2 V3 ?, ]- p+ NQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
8 P0 f1 k# z" K•        Skill in Desktop publishing is an asset
+ E1 [7 P+ J+ U9 Q2 {9 ~•        Excellent verbal and written communications skills
+ \, o2 Z( z7 }. b0 \8 d•        Mindful of need for accuracy, detail and discretion
" e* C, C) a. q2 m2 k* G•        Able to interact in a positive manner with diverse population
. f5 l4 d& M' a6 c4 D/ j6 n•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
, [2 L; p3 e: u: G3 V4 j0 I•        Able to work independently
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9 I* a0 [* {7 NClosing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
- d3 N6 U* f7 m! M% A5 dRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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- |- f& b* T! `2 E, ^E-mail:  recruitment@ywcaofedmonton.org
' H* K5 Q4 c- C6 h& e% VFax:  (780) 425-7467
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Telephone:  (780) 423-9922

3 c' F  ^' ~+ WWebsite:  www.ywcaofedmonton.org