Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

Reception
! t, T/ J  W$ Z  l; Z8 U•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
) m2 m( j$ Q% Q8 R8 q- ?•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
8 R4 c( a* ]* g0 x1 O8 t. |# @0 o•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
7 g3 v2 t) R2 @& E•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
% M2 I  c( _4 K( n•        Create monthly staff bulletin and prepare for distribution
3 n% t' z( y6 L0 q•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
! V: ]( w7 Y# G•        Process payments for ticket orders and registrations
5 S/ g$ P( U# A  X; g•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:
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( L' Y& {1 x. s4 Q7 P) s  b2 e•        Minimum 2 years office experience in areas related to office reception, and office procedures
) g0 d4 z; R9 X  P# [4 ~1 }2 D1 Z$ H•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
- J  W6 m1 P& Q•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
$ V0 N4 I: B% E: |•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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: ^# m$ _6 ^2 C& h* sClosing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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) A" m5 E! o* [8 Z' _% @4 EE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922

0 u+ k' G5 `5 @1 PWebsite:  www.ywcaofedmonton.org