Receptionist

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Receptionist

/ a. K/ j  o- U6 ^The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

4 [% }; X6 ^! O3 h* JJob Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

  d/ d9 j* R  @7 G* lAdministration
/ q) H5 f0 X4 l' }2 C•        Receive sort and distribute mail and packages; post outgoing mail
. I% D, y5 C+ I/ L. d% v; S$ z•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
1 [* c  K0 B$ U( F•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
1 x& E( l" J. U6 u) ]' I/ t•        Process payments for ticket orders and registrations
: S* ^" S5 Z5 Z6 p( f•        Assist YoWoChAs Outdoor Education Registration as required


4 }. ^; M  O9 ]Qualifications:
9 A5 j( V) u& }: B, C0 P
9 I, B! i7 Z7 l5 G6 T1 i•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
$ }' |. n) l& W) x  p•        Skill in Desktop publishing is an asset
! L  N5 y# @  D  o•        Excellent verbal and written communications skills
* l7 |1 k4 G0 I& @/ l•        Mindful of need for accuracy, detail and discretion
! d# V5 I3 d2 ]7 N* D2 @•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
2 k4 a' y" g$ {' m( h1 U; q•        Able to work independently

2 ~( m: E, S. E$ u! eClosing Date: July 13, 2009
0 {( k" N/ K) `6 f7 u$ W# X  V
& o" {( X4 Z' [5 q( j. ]* V* yPlease forward your resume to:
4 P* v! |- W0 ]$ y( q! aYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
( x+ S- t1 e1 [2 WT5N 3V9

3 s5 W% W/ {3 pE-mail:  recruitment@ywcaofedmonton.org
- m3 z& }% i9 H/ ~, B+ E5 D& LFax:  (780) 425-7467

Telephone:  (780) 423-9922
$ z6 u$ M4 K  R8 e3 i" H9 z& I
Website:  www.ywcaofedmonton.org