Receptionist

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Receptionist
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7 M; ^0 @- h1 Q  k, q4 L: hThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

) T7 z- c- d* u7 \  w7 BJob Duties/Responsibilities:
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# U8 V# _: e5 j- \; b6 `9 J( p( c1 p; iReception
8 v2 N& J  p- L' i. u+ _•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
+ H8 g. a* W. q7 @•        Receive and distribute mail and deliveries
( W2 v: A+ `3 C: c0 V* _* v•        Arrange courier services for all departments
  A4 g% h3 n6 u2 c! j  X- {•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
- {" Z- e) h9 l; k# s•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
! w6 l+ n& J$ O5 v- ~  s•        Assist with task management for administrative volunteers
7 r4 t. Q( f3 W5 O7 D4 |; B1 j•        Create monthly staff bulletin and prepare for distribution
5 ]& U+ d1 C9 _, h•        Assist Business department with weekly bank deposit and processing         payments
  }) E! |3 t. |6 `•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
6 I  R, P, A; l) W$ U7 H. @

Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
% ]  |' b6 O9 J. x- A" j! z7 o% G•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
  T  U0 j5 z: I  o. j& r•        Strength in multitasking, prioritizing, and meeting deadlines
$ g* K- ~% L& {7 _6 E; E•        Able to work independently

. Y0 a! w+ Z8 z. k# R% E4 RClosing Date: July 13, 2009

5 K' r: W7 l7 z% v, n8 F6 ]Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
7 o7 J" G' j" {% D- c4 R100, 10350 – 124 Street
4 r- m& f6 E6 L1 c, DEdmonton, AB
" E1 ?4 O1 u+ E) Y! ZT5N 3V9
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4 S; |  [$ ~( v" ~" i% ^; x4 ^E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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$ t: I6 k& F- ?  JTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org