Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:

) @4 U8 l) {; K' Q! zReception
•        Greet and provide assistance to incoming visitors
4 E; B) C' u  a9 Y3 X2 J1 F•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
. N6 b0 o9 p2 K•        Receive sort and distribute mail and packages; post outgoing mail
) B7 t# T. b+ k$ z7 h•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
. C6 w9 B/ K, l- h•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
+ z1 y' J% ~# [* S•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
: V9 S) A" C0 y  Y0 [4 n" w•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

7 P- a5 h) T0 g9 O) N8 t& F( w4 I•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
  n! K; Z0 u, S/ V: J* p•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
8 o5 p' f- _* E9 f•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
' L+ c' q# {" a0 a0 ~•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
- F% B+ w& i- S) S, T6 B•        Able to work independently

* d: J" _' b* o% B0 \! QClosing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
$ }8 W0 r8 i2 N6 pRecruitment Coordinator
100, 10350 – 124 Street
/ O: L! X, y- }Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org