Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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- e: i6 E( T1 vJob Duties/Responsibilities:

- X; Z$ h$ A' @9 wReception
7 v3 u3 U' Z& m- U•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
  B( i1 I! s5 e$ L0 d8 i•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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7 W9 Y0 j9 s# p8 @) @: OAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
4 g3 U4 ]9 z- k* M( u% q; i•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
& s* w" V3 m6 L$ Q9 Z$ R4 v3 X7 T6 x•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

- S6 m! y& b1 M$ K$ j  pRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
2 _0 R* T+ T: x3 T; R•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
9 M% O9 _2 F& V•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
. r" Z8 k1 H  t8 y  s•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
; X! m; [6 D3 m•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

% A+ }% b! ~4 p$ Z: yClosing Date: July 13, 2009
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% D! \0 b+ h8 [Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
( G# L& S% S( Q- k100, 10350 – 124 Street
  ^8 s( Q/ g+ o" `: N, F1 f( IEdmonton, AB
T5N 3V9
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922

  V0 |$ U; p: s0 T. G+ zWebsite:  www.ywcaofedmonton.org