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Position Title: Help Desk Analyst (ADV114) + {/ z5 N' r h& P5 J5 h
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
# q1 M( _! I8 `0 T) @4 yQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
, ~. T6 N" N3 t7 F M9 {Location: Edmonton 5 j7 _! m2 ~7 m: B4 U% D+ K
Duration:
* \- w1 K* v0 o; z' T/ rJob Type: PART TIME/FULL TIME 2 u. L: C$ ^# S# Y2 B
Positions Available: 1
3 e7 x4 H# s; n. l, M& uHours per week: 25-40
8 _5 S$ c6 A* U4 E" ^2 ~Position Start Date: Immediate Opening
8 L! o- J/ o- j8 M; b. [7 eApplication Deadline: Jun 30, 2005 & _. b$ g9 [8 l/ k0 z/ q+ X v' }
Remuneration: Salary/month -or- Hourly ; j9 ^7 h/ C5 t: X( T
Min: Rate: 15.74
. T ~" V0 P9 S* fMax: , a: L5 u" \& i* |- @2 K3 n x6 G
0 ^; |' }0 W1 k/ L6 c3 w% V0 YApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. + U/ [3 M. A3 d
Notes:
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Employer: TELUS * K, I0 Y- R: U% i0 ?& [
Branch: HUMAN RESOURCES ! }4 o' i( g9 ^2 Q; S) N
Address: 1N - 10020 100 ST Q1 |( F* _% m/ b4 R! N
City: EDMONTON ~: M2 d, F* z/ g
Province: AB
) y$ k8 M' e5 Y2 }; |0 q2 C) a+ ~Postal Code: T5J 0N5 7 h: e7 I' N* p# g
Web Address: http://www.telus.com 1 U. C# O0 C5 y7 F; m" C2 D
Contact: JONELLE PALAFOX $ _& S4 Z$ T- b, ]# c
Contact Title: RECRUITMENT COORDINATOR : v/ {! b* \- ~! K! r e( g5 a
Fax: 7 N9 K1 W% R w. C8 ^' Z+ M
Email Address: |
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