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Position Title: Help Desk Analyst (ADV114) 9 l y0 ]8 s2 j6 |! K! y
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
& N# ^& A* X1 n. [' }! g' hQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
2 k+ ]/ N: V w$ rLocation: Edmonton ; E2 d* e h N+ \9 {
Duration:
6 ~' g$ ~2 Y& S3 Q! MJob Type: PART TIME/FULL TIME
7 {$ b3 O1 I1 GPositions Available: 1
6 {% r/ L8 h+ R8 }& |2 i* i7 yHours per week: 25-40 7 \, H$ n8 D( T- L2 `
Position Start Date: Immediate Opening ; x- b( _- M% G) u" x' ~! v. [
Application Deadline: Jun 30, 2005
y9 |7 p( f! s. H) [Remuneration: Salary/month -or- Hourly
. y0 u% R" e N/ u& f: TMin: Rate: 15.74 ( B: z, u( C2 ^/ z7 [. h
Max: 6 Z+ t& X `7 ~/ g$ m
7 Y! K' A3 B+ ^6 l7 [
Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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, L R( E1 s. v4 L nEmployer: TELUS 6 U, q# a- o) J, S% {# ~
Branch: HUMAN RESOURCES : L' i0 M" i- W2 r
Address: 1N - 10020 100 ST
2 B* L f- y4 I' Q! D; W s* R# GCity: EDMONTON ' P" y2 `$ ^6 O8 J! J
Province: AB 3 k( t5 \' c: ~" N" ~" J
Postal Code: T5J 0N5
8 o, w* E# J& IWeb Address: http://www.telus.com
% v8 Z& q9 D F; hContact: JONELLE PALAFOX . r! Z2 ~1 V& g+ j1 C4 V' t. {3 ?5 }% I
Contact Title: RECRUITMENT COORDINATOR ) I3 F! ~$ a3 Q3 {
Fax:
( b/ a4 a. Z ^4 C( X3 d9 UEmail Address: |
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