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Position Title: Help Desk Analyst (ADV114)
' j/ u# ?* x6 s9 bJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. + C1 b; L% [/ {9 x3 Z8 m
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
4 _+ Z t1 A: _* U" }Location: Edmonton
* q: {0 ^ ~- e. I0 E* E! C5 z2 CDuration: & T+ I2 x: I8 L' j9 g3 z& O
Job Type: PART TIME/FULL TIME
5 t% u* Y1 u* O% B; F! m3 @5 jPositions Available: 1
( B) p! B ^3 C7 a9 M# v& S7 HHours per week: 25-40 ) o" e7 A! x. T
Position Start Date: Immediate Opening
5 |2 ]8 f' p5 k- ~8 ]* x- T. MApplication Deadline: Jun 30, 2005 ' m/ k# d; H! ~, o5 |6 a4 ?
Remuneration: Salary/month -or- Hourly ! q2 f# f( ], k/ ?* D- j
Min: Rate: 15.74
* O+ [, i- M3 ^" b: O1 a1 ZMax:
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' P# a }% {( n2 NApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. # y$ P# T: a7 `
Notes:
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* {0 J( g! [3 O* G# l; U3 ~Employer: TELUS o8 S2 |$ d' I
Branch: HUMAN RESOURCES $ [1 D3 @2 o: s O
Address: 1N - 10020 100 ST
6 ?5 \; `, y8 G( ICity: EDMONTON
$ j, p0 t3 y: }( I- R: eProvince: AB
6 E9 S$ l" } R" UPostal Code: T5J 0N5 ) q- R) F! l' K7 V1 l' M2 n
Web Address: http://www.telus.com
& `3 Q Q! q% l( }# b* Y2 U: ^# WContact: JONELLE PALAFOX
6 |% w V/ d1 K; ?5 `, C9 gContact Title: RECRUITMENT COORDINATOR 7 [4 s6 x$ F/ S* q5 i
Fax:
6 w9 p' g+ [8 R( }# g! u1 P JEmail Address: |
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