Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
( j5 q1 B. Z, h, k1 R2 _Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
2 Q0 g9 d3 G+ F3 T4 `5 hLocation: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
Positions Available: 1
4 V9 J  Q7 l. U4 ]Hours per week: 25-40
+ V4 X- j( ]: z) ]0 ePosition Start Date: Immediate Opening
7 U8 d% O+ Q8 x6 KApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
% I. q" W2 e9 mMax:        
$ m4 b3 f  V" i9 H
2 k" z+ T& {% n+ X4 KApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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Employer: TELUS
5 D& Q: |) x3 ?9 R8 ABranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
Province: AB
Postal Code: T5J 0N5
6 B# r+ R7 \7 j4 Y* j% B) }% @Web Address: http://www.telus.com
6 K3 Q  M! I1 m! \3 M! ?$ j4 i9 N6 @Contact: JONELLE PALAFOX
  J! A. s5 U( R1 j* FContact Title: RECRUITMENT COORDINATOR
6 i; D, H  \( c/ j! [4 t0 KFax:  
! [" \8 b& i6 f- E+ E- m7 hEmail Address: