Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
0 u9 Z. f* J% f4 n! ]) X: PQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
/ R" q( |7 Y" {( }Duration:  
, i( a! X& S8 j# O7 T6 q3 |$ n0 uJob Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
$ d& ?) g  e9 p2 K) C! QPosition Start Date: Immediate Opening
1 n) j# Y5 d& Z6 @7 u- FApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
! z6 q4 [: j6 u9 IMax:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
( z. O5 }' o) @# h- d& GNotes:  
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& R3 z; w* X% t: r4 F! {. ]  x0 R--------------------------------------------------------------------------------

Employer: TELUS
& @  n2 i, E$ `3 w4 bBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
# `* s. l- Z% ]+ PCity: EDMONTON
Province: AB
Postal Code: T5J 0N5
* J4 k' p% f# I: j; LWeb Address: http://www.telus.com
$ q! @1 l# x: D5 UContact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
- o9 S9 H+ m8 M2 Z6 [Fax:  
Email Address: