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Position Title: Help Desk Analyst (ADV114) 9 T2 V8 N5 ?7 u, G* D
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
+ A) V7 b' E7 T- d: wQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
}, ]; g, |+ t: A+ i8 x OLocation: Edmonton + l; T% B6 F3 H9 a9 |/ h
Duration:
/ {0 L- V% M* H, m: M" V, EJob Type: PART TIME/FULL TIME 9 N8 z+ q" i4 L4 x& Y) u$ D
Positions Available: 1
T, {4 o, [4 J& R# E4 Q/ c7 e$ _Hours per week: 25-40 % d/ y" y1 m6 O, R
Position Start Date: Immediate Opening
m9 _/ ~8 D* R% E4 B+ m; x2 mApplication Deadline: Jun 30, 2005 ; w' Q, S) j4 u5 J9 M
Remuneration: Salary/month -or- Hourly
7 e; Y0 [( q$ TMin: Rate: 15.74
( y5 R6 E) l" J4 { f. mMax: ( g& E7 `/ D$ ?
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. - @% r3 B1 }) u) u
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& a7 T7 R( @( g& v9 qEmployer: TELUS
, y0 i' A4 W2 d$ a. NBranch: HUMAN RESOURCES 8 ` O- i) S7 S' z
Address: 1N - 10020 100 ST
. a- T e+ \$ WCity: EDMONTON 8 ? S" G* A6 a6 x% J& E
Province: AB , |9 D7 @, C. t% H
Postal Code: T5J 0N5
. b9 M& A- E9 x1 D! D( }5 lWeb Address: http://www.telus.com & T; {9 B- s3 t5 e" I7 I# E
Contact: JONELLE PALAFOX " {0 ^0 z& z1 a( M& z3 u; v9 P
Contact Title: RECRUITMENT COORDINATOR ' B) v2 |7 Z* l6 ~: F
Fax:
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