Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
3 U! n- d+ z* c1 K5 U$ o% ZLocation: Edmonton
! P$ t! Z0 U, ADuration:  
' E' N' N+ i- HJob Type: PART TIME/FULL TIME
! x% [( A6 E7 J1 c7 U' _Positions Available: 1
; x% t3 [7 s. _/ n8 Z# D, THours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
2 ^+ O7 A0 w! h# ?6 rRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
6 Y+ M* I0 w, S7 X7 Y0 {7 fMax:        
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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Employer: TELUS
8 H+ \* e1 T/ w! m' Z) \Branch: HUMAN RESOURCES
7 v, k$ z* `# L2 M8 `: W3 J) mAddress: 1N - 10020 100 ST
City: EDMONTON
Province: AB
4 N* P, g- |3 Q9 r" P8 W) RPostal Code: T5J 0N5
Web Address: http://www.telus.com
& L( E- W, Z1 Z1 ?2 x1 w" ~  x& \2 LContact: JONELLE PALAFOX
, {8 j6 p& U- g$ P. |Contact Title: RECRUITMENT COORDINATOR
9 B6 a( k, E" b8 b1 o6 Y: ?! h: v+ iFax:  
Email Address: