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J.D. Power 2007 Initial Quality Study

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鲜花(1394) 鸡蛋(16)
发表于 2007-9-18 08:33 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
点下面的图片下载pdf格式文件:& ]* r" l5 ]7 @8 G  H
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Z
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发表于 2007-10-2 15:06 | 显示全部楼层
The above is a 90-day quality study. But most people don't keep their cars for 90 days only.
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4 H4 G& m0 x( t6 @! _! fHere is the 3-year dependability study:6 A! C4 |6 ^; y4 d8 n* A1 g) [" v
(There is a difference between quality and dependability studies. For example, a broken cup-holder is a problem in both studies. But if the cup-holder looks ugly and flimsy to most customers, then it is a problem in the 90-day quality study, but not the 3-year dependability study.)- }' U) X: {; E* |: T( D, K
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http://www.jdpower.com/corporate ... ase.aspx?ID=20061335 h: x" F4 d" Y2 ]# K

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7 c" H$ [8 r8 @/ @[ 本帖最后由 Z 于 2007-10-2 16:09 编辑 ]
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发表于 2008-4-2 16:38 | 显示全部楼层
我服了, 这个调查好"准"哦~~: s# B. I0 A3 v- @
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[ 本帖最后由 酸葡萄 于 2008-4-2 17:42 编辑 ]
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