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J.D. Power 2007 Initial Quality Study

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鲜花(1394) 鸡蛋(16)
发表于 2007-9-18 08:33 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
点下面的图片下载pdf格式文件:' s' l) ]2 q# F" w% H- i- s: L

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Z
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发表于 2007-10-2 15:06 | 显示全部楼层
The above is a 90-day quality study. But most people don't keep their cars for 90 days only. 5 C- X$ w) W% C1 F' F4 ?

$ @( E& [0 l1 b/ N/ \# ]3 `- PHere is the 3-year dependability study:
) ?+ K+ `1 H4 a( d(There is a difference between quality and dependability studies. For example, a broken cup-holder is a problem in both studies. But if the cup-holder looks ugly and flimsy to most customers, then it is a problem in the 90-day quality study, but not the 3-year dependability study.)3 @# l% L+ p1 c5 Q

8 l1 D/ A0 }: b  |  dhttp://www.jdpower.com/corporate ... ase.aspx?ID=2006133% K8 }% e6 R) S% ]2 l
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& z* Q2 d9 z9 t( U$ X) e! p[ 本帖最后由 Z 于 2007-10-2 16:09 编辑 ]
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发表于 2008-4-2 16:38 | 显示全部楼层
我服了, 这个调查好"准"哦~~8 L/ w& f# N* G
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[ 本帖最后由 酸葡萄 于 2008-4-2 17:42 编辑 ]
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