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JOB POSTING
& E: g1 K! n. V' k6 Y FOR
; I; T0 a5 D/ g/ ~' W+ iOPERATIONS MANAGER - VENUES & PROGRAMMING o# \( l3 U: f+ a
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REPORTING RELATIONSHIPS) U$ `/ U s) a/ Y1 d/ e: v+ S
The Operations Manager - Venues and Programming will operate with a 5 D$ U3 m) R Z/ W% R! X/ d9 b
direct line reporting relationship to the SU´s Manager of Programming
1 {0 j$ D( j- K* s; h; qand Venues.
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# H- P( u' q$ z vROLES AND RESPONSIBILITIES; [* L3 ~! u- F" t) F& |) H+ r# B
The duties of the Operations Manager - SU Venues are diverse and
4 v) q. D( `" n! R; E5 _extensive, and are targeted at the all round smooth operation and
- @ [( y0 ~" R( N% Ifinancial and operational success of the Horowitz Theatre as well as + d! I) i5 W( ]% ?7 U' {; M; e
the logistical organization and smooth rental of the additional + q/ g6 k+ e9 T
venues within the realm of the Students´ Union. In the light of that
- O, w2 @' d6 f/ wbreadth and complexity, it is not possible to fully define or
* [% ~8 v1 t) M+ zdescribe all roles and responsibilities in a document of this kind.
( }( h# J" Q* `) n! V$ a1 o# UHowever, the main roles and responsibilities of the Operations
, m" l, M2 g( R- b& y) c A" ]Manager are as follows:
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( h$ I. a" L4 @( q# Z/ j' r9 I1. Space Roles and Responsibilities5 Y" j5 d& X% H; ? R: ]
% V' y2 d! B' Z1 ga. To ensure, at all times, that the venues listed below meet the
3 i/ _2 d; h3 l. z) t# g q7 Rappropriate standards, requirements and needs, and contributes in a
' w7 D5 k/ F0 g5 L0 ypositive way to the smooth operation and success of the individual
7 h" T7 x$ K/ a& K4 E# v( wrenter.
" \* U. F% r! {1 o6 d, [: r· Myer Horowitz Theatre
8 I' r# i% c1 U* C· Dinwoodie Lounge
$ p% I% e o0 e! i) y; X, I9 }5 Z· SUB Stage
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b. This includes, but is not limited to, the following:5 ?3 k/ ^- u. y4 q5 h i! _7 G' R
· To plan the capital and supply expenditures to meet the
$ c; g7 k. K! t2 E# aproduction and facility requirements.% B8 A r9 s9 S/ Z- [% e
· To ensure the day-to-day compliance of the venues with existing
1 L0 y) f6 k- h4 h' ^safety regulations and building policies.5 B" X- A4 j: A) [% {8 n: `* X
To ensure that the maximum potential of renters is met.4 [9 ~+ p1 Q" B
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2. Marketing and Promotion
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3 w/ L# S: f1 Pa. To develop and implement a marketing plan for the venues that $ r% |4 ^0 V+ I2 H
focuses upon advertising and promoting the venue to faculty, / A# y+ h" y" ?0 Q& x7 F
students, and internal and external clients on an on-going basis.
+ X! J: J& X$ s1 UThis strategy will include implementing and/or delegating the following:
* {1 T9 x W4 |9 S· To develop and maintain promotional materials, the Horowitz
* ]( v- M# e" r7 ITheatre and SU Venues home page, newspaper and other advertising; to
# r |9 T+ y W9 @& h) wtake advantage of other internal and external advertising ' @, H0 U$ l, [8 U; B
opportunities; and to develop press releases and other promotional
- s. ]; f7 M- Tliterature on an ongoing basis.* W2 c* D- f/ ~5 c% L
· To coordinate tours of the venues for potential renters.5 Y% d8 R& x7 @* q: z {6 k
· To promote upcoming events in the Horowitz Theatre through the - {, q- n# {3 E1 e; A) d
use of the Horowitz Theatre Home Page and the SU Events Calendar.
! k0 k) s( Y4 R3 z3 i6 R* d: e2 S! M· To develop new external clients for the venues.4 l* O! j4 [# b9 R9 Q6 J% }
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$ R7 W( F# Y( P* b3. Staff and Supervisory Roles and Responsibilities) Q- M) U* O* m! ~
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a. To ensure, at all times, that the venues are adequately and cost- 1 J- O F# l! _8 @5 ~7 m5 _" V4 @/ \+ j
effectively staffed, and that the staff utilized by or within the 6 v' P1 N+ X9 C
venues meet the appropriate standards, requirements and needs, and
8 f! M7 R* {# z# ]/ O& gcontribute in a positive way to the smooth operation and success of
* E( P* ^1 h ithe renter´s events. This includes, but is not necessarily limited ' C) Y+ b% x, x
to, the following:5 P) K+ `5 v: T, k
· To be responsible, under the direction of the Manager of Venues
7 q! Z- N# E1 s6 b" d5 F. J" |1 fand Programming, for all staff issues including hiring, disciplining,
& \$ {) k# F! R: `4 kevaluating and terminating, as necessary.. [5 E$ D _$ I5 Z* d! V: Y& O
To ensure that the Horowitz Theatre is adequately supervised at
1 G+ w' G: z4 L8 e1 Lall times, this includes the development and implementation of such
) P# H* t6 A( ^; |+ U, S, Vschedules and rosters as may be necessary to ensure the effective and
7 G+ A a* F9 @. Ecost-effective supervision of the venues at all times during which it
+ s$ S" w! F7 R4 Z- `3 c7 X" }is in operation or needs to be in operation.
( B! g# x0 C0 H: C% Z( c" c% v* H: b· To work with the Technical Director, when necessary, to ensure
& ^9 _+ Z! d! j6 x/ Z- M# s: Zthat an adequate and appropriate level of part-time staff exists to ) P& O5 `6 _, a' t2 N$ H
facilitate the smooth operation of the venues and to ensure all
- c* U, z; t# t" }0 {renters needs are met.2 B& w! T) f+ ^" X. ]
· To work with the Technical Director to ensure that the skills
! E+ @' r3 {. U7 Z. C# Uand attitudes of all subordinate staff are appropriate in light of , z" X" i4 k3 T9 w* \# m
the roles they must perform. This includes providing adequate and * ~! B7 x1 A/ D5 P9 f& M7 H
effective training (and re-training) in all applicable and 5 U a2 P* w. x% ~1 I: l7 v
appropriate areas, and ensuring that the Policy and Procedures manual # V$ P! [4 P1 {* F3 Q
is kep up-to-date at all times.
. m$ \' v" ` ]1 i. _: q· To ensure all staff are trained in and committed to providing : q2 |8 V r. t( N( k
excellent customer service to all renters.
. C# n: B- A2 X% n6 S· To work with the Technical Director to arrange staff
: _5 K4 u7 w) U5 _/ n$ I3 @ wscheduling. To handle payroll related matters, under the guidance
3 d) l7 S: g Q* \1 |- Z/ v0 iand direction of the Manager of Venues and Programming, concerning 4 Z- A/ I- s7 O+ l) M$ Q5 ^- `
the staff of the venues.
, D* s6 a& o3 P. `. I$ o· Working with the Manager of Facilities and Operations to ensure ( K- t. D; a! _. N) [1 k
the appropriate setup/tear down of each venue.
/ E' k0 P) x5 J( w" b· Working with the Manager of Programming and Venues to ensure , v( T; r9 O- z( B
that additional requests such as licensed receptions are arranged.0 ?1 }: j! Q. P+ x5 z( g! e7 A
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4. Overall Financial Performance
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a. To ensure, at all times, that the Financial and Administrative
5 D! i; `; j6 @ x0 P# s! psystems and processes utilized by or within the venues meet the 8 k' j8 x5 A" L: g8 T! N5 r
appropriate standards, requirements and needs, and contribute in a
2 W4 N! [, b6 N. J5 [- Wpositive way to the smooth operation and success of the venues. This
% C& T/ l* S, k3 G# K7 [. ~includes, but is not necessarily limited to, the following:
1 J1 j) W; ^2 C) h" i+ J$ r To provide input and expertise in the formulation of appropriate " J; \; X; ~" v3 D7 l) m1 q
operating budgets covering the venues to the SU´s Manager of 0 o2 G+ \! C% ~
Programming and Venues and to discuss and refine those budgets 7 v& z# m! F& A; v7 Y' H
Manager of Programming and Venues, and Manager of Finance & 3 e, @. u H' H/ D: F7 l. h' c9 _
Administration prior to their submission for final approval.& ~1 b. R) C+ \
· To manage the venues in a manner which adequately and effectively - J2 L+ U; h9 S( { b- Y% F
reflects the budgets approved for the venues and/or which reflects : l5 D, q9 M- \3 [ x6 D2 j9 B, p R
the best interests of the venues and the Students´ Union.
( T9 I1 f& E% ?9 U3 e! e· To function as the key player in the submission of financial and $ x) o9 i$ V! W- e% x' k
administrative documentation covering the venues to be used in the
' w1 k1 j6 C9 I, J1 dcompilation of monthly and annual financial statements, and such ( U2 E4 Z5 b1 ^" |1 Z! r5 [. `
other reports as may be necessary.
' G2 l+ g" i, ~8 ]· To discuss those financial statements and other reports, together
2 h+ f( c8 e1 N) Q9 j s6 xwith all financial and administrative procedures, with the SU´s
! f! K3 \( |# k3 |2 OManager of Programming and Venues and Manager of Finance &
m; G; K1 S) ]$ r. b# NAdministration with a view to determining and implementing action
Y# B; |' R, }/ D1 O eaimed at improving the financial and/or functional effectiveness of
. G$ p+ }2 K8 g5 n, Athe Horowitz Theatre.
2 u* k4 W9 U3 A. g, [! h· To ensure the existence of adequate, effective and accurate job 2 e$ u( Y, C5 D3 {* x0 D6 W
costing systems to be used in connection with the determination and : j) Q. b/ p" Z. D0 p
setting of appropriate prices for rental and staffing rates for # ~" g; f" D% @( D+ \
events held in the Horowitz Theatre.
0 E: p/ a& P& q: L! B- D; I" R· To develop accurate documentation to be used in connection with
; A+ s1 ?! D. |6 W' U8 |7 [the billing clients, and to forward such documentation in a timely 7 \: O; y i4 H) N9 B# t5 c4 z
manner to the Accounting Department.
8 k6 [% H. c& l5 F/ |) I1 \' E2 o" D· To recognize, address and handle all matters relating to financial ! F% a8 k& t& h" x
and administrative procedures and systems in a manner which reflects ) v* D9 _* o& C$ H
the requirements of the SU´s Manager of Programming and Venues and
. _$ x, L$ @3 ?Manager of Finance and Administration, and in a manner which
( p d. V+ m! k3 V9 i7 Lcontributes positively to the smooth operation and success of the / C/ R) l, @+ i% p& _: Q# T
venues.( e! I8 y4 w& L8 i1 \
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5. Overall Roles and Responsibilities
+ U, V1 T: E5 qa. To ensure, at all times, that the systems and processes used in
- C, X& `$ ?& V( o# v! Frenting the venues meet the appropriate standards, requirements and
: L, ?0 z: G# b) V& V8 @; Eneeds, and contribute to the smooth operation and success of the , x, N/ t5 p; K; ~9 c1 G v/ V. `
venues. This includes, but is not limited to, the following:
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* }1 u. I# [8 C5 V9 y+ m" c· To recognize, develop and set in place such rental procedures as
0 a5 a9 F4 X( I. R$ R: ~ Z; X) xmay be necessary to ensure the smooth operation of the venues, this
$ X- k7 Q* K* @6 i/ [, ais to include but not necessarily be limited to systems and processes
; [, Q' p3 ^! M# n' `2 d# Nin the areas of contracts, inventory management, contract evaluation, ( L$ J; R+ V0 {* w1 {1 {% p
pricing, costing, equipment usage, rental/contract invoicing, & ?$ T& }9 Y" q* p5 V8 I D
together with such other systems and procedures as may be necessary + g3 u1 ]( T1 \- B' i
to ensure the smooth, secure, efficient, cost-effective and 4 [ l }. w3 }* ~. L, t, {
functionally-effective operation of the Horowitz Theatre.$ ~6 a$ x$ ?0 W; {
· To recognize, develop and set in place such operational procedures
# s9 Y7 f8 K. N1 {, S% K4 z5 Aas may be necessary to ensure the smooth, efficient and cost- 3 J; F3 ]8 X5 }$ m% J
effective operation of the venues.+ N" O: |. w* }- S
· To negotiate rental lease agreements (contracts) relating to
- G t5 w5 F* O/ {3 U/ Q) k* Tdates, rates, staff and miscellaneous charges.* z4 v7 k) `4 J1 x6 A P. r
· To ensure that adequate inventory is available at all times and
* \; ]! L4 ^& E& a6 tthat such inventory is stored and issued in effective and secure ways.9 D! V+ c" p" F' r* a
· To consult with renters as to facility issues in producing their
0 {9 y, g# `1 S# _8 i% U/ ]particular event in the venues.
/ \. e! s% {9 z· To provide the venues on-site staff with such documentation and ) Z" L4 ]- j2 C2 E
supporting information as it may need to effectively fulfill the * h$ ?. D4 u* M$ y
roles they are to perform to ensure the success of the renter´s event.0 p I' w/ a+ H" W! k+ a( X
· To produce quotes in respect to staffing costs for a particular
" H5 z% g1 {. w8 wrental with consultation with the Technical Director.: Q4 `& i- O- ~2 y# V6 L4 Y
· To ensure that all queries raised with the venues whether from the
/ H. _8 X8 p$ }. R2 U/ n4 M: F% [! z3 wSU or renters, are promptly and effectively handled and adequately
3 C* N( O4 \/ u0 L ~- yanswered, and to ensure that such action as may be necessary in
1 x/ t2 M( O% }( tfollow-up to such queries is taken in a timely manner.
/ ?; o7 b/ k9 ~% l, h; O! {+ V/ n To ensure that the venues and its capabilities are adequately, " ?1 U0 v: B1 N& k/ C5 Q
effectively and cost-effectively advertised and promoted, and that
7 r2 k' J# @8 q# p1 K. Hthe cost of such endeavors does not exceed the budgetary provision ( i' [: \+ N1 g& x( n4 k
made for them unless prior approval is given by the Manager of
$ H+ `% @, V$ yProgramming and Venues.
, D/ @; ]* b9 K @5 T· To act as an informed and knowledgeable resource in the case of
/ P8 O: q% f0 rsignificant challenges and/or problems surrounding the tasks of
, E9 J' K- g1 F; Gmarketing, administration, operations, and any such other matters as
L$ @ g. l+ S" b; ]! nmay provide such challenges and/or problems." Q( K& b( s7 A& X6 n6 z$ C& ]
· To attend such meetings as may be required to support the smooth
2 B7 ]$ x9 \2 }# ]& toperation of the venues or the Students´ Union as a whole.
8 V/ d" e: {, B6 Y3 t· To perform other job-related duties as may be required by the
" z: _6 ^. L" d9 t( |Manager of Programming and Venues in order to ensure the smooth and
+ c/ d- d" c+ [* o0 ]) q- G1 |secure operation of the venues.
7 M3 X0 K% G+ d1 f8 N- P4 ~· To recognize, address and handle all matters relating to overall 9 N8 `7 o* k) r$ p& \# {' L0 a2 r
operations in a manner which reflects the requirements of the SU´s
/ Y, t* W' J) ?& y+ g0 P8 n' BManager of Programming and Venues, and Manager of Finance and
# [' b' T; c, i# B, OAdministration, and in a manner which contributes positively to the ( B+ [3 l1 `0 i! s
smooth operation and success of the Horowitz Theatre.
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QUALIFICATIONS:+ _! C, O# X7 W8 f6 r3 z
1) Minimum two years related post secondary education, or ; T0 j. j$ o+ ~
an acceptable combination of education and experience.4 C- ^. [- ^" z' [! [4 ^
2) Supervisory experience.- G) c, h/ R) Y$ G3 b2 E
3) Ability to create new initiatives with little or no 9 r0 T- H* T& M5 q9 m
supervision.1 \* Q2 |* X% v: W! n* z
4) High level of creativity) M. L# c! h" U, v
5) Knowledge of budgeting and staffing procedures.
% i. N' J. b9 ?# v; i6) Excellent organizational and communication skills and 2 q* s5 O0 i+ m" K5 A6 Q5 P4 V: w
strong writing skills." G4 v% D& H' b$ M* |8 D
7) Dynamic individual with experience in large group and $ R0 m1 {3 l7 Z2 _0 R
one-on-one promotion.
" A( F, p1 N( |; B6 L Ability to work with students, staff, University 3 L+ Q* G3 b9 p+ n" h. W
faculty and administration with a dedication to providing excellent
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Union exempt position
; @9 X5 ]& _& b' `July 6 2007
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Please state salary expectations
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Please apply in writing to: Val Stewart, Personnel Manager, Box 600
+ C- A, _$ p( d9 e- k! A2 WRoom 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007. |
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